Medical Receptionist
Choice Family Health Care
10.2024 - 10.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
