Emily Lopez-Chavez
Newman,CA
Summary
Self-motivated and cheerful customer service professional with 2+ years of experience helping customers navigating in what the customers need and how to fulfill their needs. Great communicates skills actively listening to coworkers to share their ideas , and listening to customers . I plan to achieve more and work more on problem solving there is always room for improvement . I plan on seeing myself in 6 years with my own business and taking everything that I have learned and will learn to my business. Being a quick learner and being bilingual know two different lounges is very helpful.
Overview
2
2
years of professional experience
Work History
Kennel Tech
Sit Means Sit
07.2024 - 12.2025
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Kept animals clean and free of contaminants to promote optimal health.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Sales Associate
Boot Barn
09.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
No Degree - Esthetician
Paul Mitchell
Modesto, CA08-2025
High School Diploma -
Orestimba High School
Newman, CA05-2023
Skills
- Problem resolution
- Project organization
- Lawn mowing
- Team building
- Team Leadership
- Organization
- Written and oral communication
- Excellent communication skills
- Customer Focused
- Work orders
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Organization and time management
- Decision-making
- Verbal communication
Timeline
Kennel Tech
Sit Means Sit
07.2024 - 12.2025
Sales Associate
Boot Barn
09.2023 - 12.2023
No Degree - Esthetician
Paul Mitchell
High School Diploma -
Orestimba High School
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