I am patient-care oriented, bringing forth a compassionate, friendly, empathetic and professional attitude. I am also committed to providing patients with the best care possible.
Overview
22
22
years of professional experience
Work History
Medical Assistant
MediWeightloss
12.2023 - Current
Performed medical records management, including filing, organizing and scanning documents.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Completed EKGs and other tests based on patient presentation in office.
Sanitized, restocked, and organized exam rooms and medical equipment.
Verified patient insurance coverage and collected required co-payments.
Pharmacy Technician
Meijer
03.2019 - Current
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Counted and labeled prescriptions with correct item and quantity.
Plasma Processor
CSL Plasma
12.2009 - 12.2010
Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
Enhanced plasma product quality by implementing stringent processing protocols and adhering to industry standards.
Utilized advanced laboratory tools such as centrifuges effectively to separate blood components during the plasma extraction process.
Enhanced customer satisfaction by ensuring accurate labeling, packaging, and timely shipment of processed plasma products.
Ensured compliance with regulatory requirements through meticulous record-keeping for each stage of the plasma processing cycle.
Medical Receptionist
Norman Clinic Cardiology
10.2007 - 10.2009
Managed office bookkeeping with insurance billing and patient payments.
Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Obtained payments from patients and scanned identification and insurance cards.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Medical Receptionist
Ramblewood Radiology
03.2002 - 05.2004
Obtained payments from patients and scanned identification and insurance cards.
Checked patient insurance, demographic, and health history to keep information current.
Processed medical insurance claims and payments.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Performed various administrative tasks by filing, copying and faxing documents.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary CareMedical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary Care