Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Lovell

Waycross,GA

Summary

I am a fast learner, team player and self starter Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Seasonal TA

Walmart
Waycross, GA
08.2022 - Current
  • Communicated regularly with customers to gain insights into their needs.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

Assistant Manager

Planet Fitness
Waycross
09.2018 - 06.2020
  • Managed a team of 15 employees
  • Successfully implemented new policies and procedures to improve team efficiency
  • Maintained staffing levels
  • Managed and trained new hires
  • Tracked sales performance
  • Assisted with payroll
  • Developed strong relations with customers and vendors on behalf of the organization
  • Determined staffing and scheduling requirements
  • Ensured all staff upheld company standards such as cleanliness of the gym
  • Provided daily reports in compliance with labor and company requirements.

Self Employed Owner/Operator

Touched By Grace
Brunswick
10.2017 - 08.2018
  • Residential and Commercial Cleaning Company
  • Provided excellent customer service by responding quickly to inquiries or complaints.
  • Cleaned bathrooms including sinks, toilets, showers and bathtubs, mirrors, and tile walls.
  • Dusted furniture and wiped down countertops and other surfaces throughout the facility.
  • Trained new employees on proper cleaning techniques and use of equipment.
  • Performed general housekeeping tasks such as vacuuming, dusting, sweeping, mopping, and scrubbing floors.
  • Managed inventory of janitorial supplies including ordering new stock when needed.
  • Demonstrated strong problem-solving skills when faced with unexpected obstacles during cleaning process.
  • Maintained supply inventories and ordered necessary items to ensure adequate supplies.
  • Disinfected surfaces using appropriate products and equipment.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Head Cleaner

Specailty Cleaning Company
Saint Simons Island
03.2017 - 10.2017
  • Residential, Commercial and Business cleaning
  • I was in charge of 12-15 employees and responsible for making sure their work was completed properly daily in a timely manner
  • I was also responsible for interviewing and training employees
  • Efficiently cleaned and vacuumed offices, facilities, properties and buildings
  • Maintained commercial buildings
  • Mopped floors
  • Dusted computers.

Office Administrator

Freehart Life Recovery Center for Women
Ludowici
02.2016 - 12.2016
  • I answered phones, scheduled meetings, filed paperwork, kept up with computer files, helped institute and keep up with policies and procedures
  • Sat in on client meetings and helped make treatment programs for clients and parole, probation, or personnel assigned to cases.
  • Coordinated and managed daily administrative operations of the office.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Organized and maintained filing systems, including electronic databases and records.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Created memos, letters and other documents, fostering internal and external communication.
  • Maintained customer confidence and protected operations by keeping information confidential.

Education

GED - Business

Penn Yan Academy
07.1988

Skills

  • Commercial Cleaning
  • Team Management
  • Payroll
  • Budgeting
  • Inventory Control
  • Management
  • Interviewing
  • Teamwork and Collaboration
  • Quality Assurance
  • Public Speaking
  • Written Communication
  • Task Prioritization
  • Google Drive
  • Training & Development
  • Supervision and leadership
  • Clerical Support
  • Recordkeeping
  • Attention to Detail
  • Interpersonal Communication

Certification

Driver's License

Timeline

Seasonal TA

Walmart
08.2022 - Current

Assistant Manager

Planet Fitness
09.2018 - 06.2020

Self Employed Owner/Operator

Touched By Grace
10.2017 - 08.2018

Head Cleaner

Specailty Cleaning Company
03.2017 - 10.2017

Office Administrator

Freehart Life Recovery Center for Women
02.2016 - 12.2016

GED - Business

Penn Yan Academy

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Emily Lovell