Emily Lowe
Davenport
Summary
Dynamic professional skilled in building lasting relationships and enhancing customer experiences. Proven success in personal training, with a focus on developing fitness plans that drive client retention and satisfaction. Looking to apply expertise in customer service and sales to foster growth and engagement in diverse roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Trainer
Genesis Health Clubs
11.2025 - 06.2026
- Developed personalized fitness plans for diverse clientele to meet individual goals.
- Conducted one-on-one training sessions focusing on proper technique and safety.
- Monitored client progress and adjusted programs as needed for optimal results.
- Educated clients on nutrition and wellness practices to support their fitness journeys.
- Built strong client relationships and supported member retention.
- Promoted services offered by the facility through marketing campaigns.
Cashier & Overnight Stock Associate
Lowe's
06.2022 - 06.2026
- Provided exceptional customer service and assisted customers with purchases and product questions.
- Handled cash, credit, and debit transactions following company policies and procedures.
- Maintained inventory, stocked merchandise, and organized displays.
- Supported daily store operations in a fast-paced retail environment.
Sales Representative
T-Mobile
09.2024 - 03.2026
- Assisted customers in selecting appropriate cell phone models and plans.
- Educated clients on phone features and benefits for informed decisions.
- Processed transactions and maintained accurate customer records.
- Maintained knowledge of industry trends and competitor offerings regularly.
- Resolved customer inquiries and complaints with professionalism and care.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
- Processed payments for purchases using cash, credit cards or other payment methods.
- Collaborated with team members to achieve daily sales goals and objectives.
Retail Associate
DICK'S Sporting Goods
06.2021 - 01.2022
- Informed customers on product features to enhance purchase decisions.
- Guided customers in selecting products that met their needs.
- Processed customer transactions using point-of-sale systems at checkout.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Worked with team to streamline restocking processes for optimal inventory availability.
Education
High School Diploma -
Louisville Male High School
Louisville01-2022
Some College (No Degree) - Sports Management
Indiana State University
Terre Haute, INSkills
- Fitness coaching
- Personalized training
- Goal setting and planning
- Client assessment
- Membership retention
- Customer Service
- Sales & Upselling
- Relationship Building
- CRM
- Team Collaboration
- Problem Solving
- Leadership skills
- Bilingual (English & Spanish)
- Communication skills
- Team collaboration
Certification
- NASM Certified Personal Trainer (CPT)
- CPR/AED Certified
Timeline
Personal Trainer
Genesis Health Clubs
11.2025 - 06.2026
Sales Representative
T-Mobile
09.2024 - 03.2026
Cashier & Overnight Stock Associate
Lowe's
06.2022 - 06.2026
Retail Associate
DICK'S Sporting Goods
06.2021 - 01.2022
High School Diploma -
Louisville Male High School
Some College (No Degree) - Sports Management
Indiana State University