Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily L. Sowers

Ball Ground,GA

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

3
3
years of professional experience

Work History

NUTRITION SERVICE WORKER

Freedom Nutrition
01.2025 - Current
  • Utilized effective communication skills to effectively interact with customers and staff members.
  • Provided guidance on nutrition information as needed by patrons or clients.
  • Efficiently managed multiple tasks while maintaining a focus on quality assurance.
  • Managed cash register transactions efficiently while adhering to company policies.
  • Demonstrated ability to accurately measure and mix ingredients for a variety of drinks.
  • Familiar with health and safety regulations related to food preparation.

PET SITTER

Em's Critter Care
12.2023 - Current
  • Cleaned cages, litter boxes, and beds to maintain pets' well-being.
  • Sent photographs and texts to update pet owners on pets' well-being.
  • Followed feeding instructions and schedules to provide accurate and thorough care.
  • Played, interacted and cuddled with pets to reassure and relieve anxiety.
  • Successfully completed additional household tasks, such as bringing in mail and newspapers and watering plants upon request from pet owners.
  • Proficiently administered basic grooming needs such as brushing fur coats, trimming nails, and cleaning ears.
  • Exhibited excellent communication skills when informing pet owners of any issues or concerns regarding their pets' health and well-being.
  • Developed strong relationships with clients through reliable service, friendly attitude, and willingness to accommodate requests.
  • Communicated effectively with clients via phone and email regarding services provided or special requests made.

VETERINARY ASSISTANT

Union Hill Animal Hospital
08.2023 - 03.2024
  • Prepared animals for surgery, performing such tasks as shaving and scrubbing surgical areas.
  • Assisted DVMs during procedures by restraining animals, monitoring vitals and administering medications.
  • Filled prescriptions for pet owners under the direction of a veterinarian.
  • Maintained cleanliness of animal cages, kennels, runs, examination rooms and treatment areas.
  • Assisted with euthanasia procedures in a compassionate and sensitive manner.
  • Performed basic laboratory tests such as fecal analysis, x-rays, and urinalysis as directed by veterinarians.
  • Educated clients on proper care of pet and administering medication at home.
  • Cleaned instruments used in veterinary procedures according to established protocols.
  • Cleaned and maintained kennels, animal holding areas, examination, or operating rooms, and animal loading facilities to control spread of disease.
  • Prepared examination and treatment rooms by stocking them with appropriate supplies.
  • Developed strong relationships with clients by providing excellent customer service and communicating effectively about the health of their pets.
  • Administered medications, vaccinations, and treatments to animals.

BAKERY CLERK

Publix
07.2023 - 08.2023
  • Performed daily opening and closing duties, such as cleaning the bakery area, organizing shelves and stocking items.
  • Handled orders from customers via phone or in-person with accuracy and efficiency.
  • Stocked products regularly, keeping display shelves filled with fresh items.
  • Provided excellent customer service by greeting customers warmly and responding quickly to inquiries.
  • Prepared various baked goods including cakes, cookies, muffins, pies, breads and pastries.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
  • Built positive relationships with customers by providing friendly and helpful service.

CUSTOMER SERVICE

Publix
01.2022 - 07.2023
  • Utilized exceptional customer service skills to satisfy all needs.
  • Increased sales by providing exceptional customer service and product knowledge.
  • Provided top-notch customer service, addressing client concerns promptly and professionally.
  • Strengthened client relationships through consistent communication and excellent customer service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Education

HIGH SCHOOL DIPLOMA -

Acellus Academy
Online
05.2024

Skills

  • Client communication
  • Problem-solving abilities
  • Customer service
  • Medical record-keeping
  • Time management abilities
  • Professionalism

Timeline

NUTRITION SERVICE WORKER

Freedom Nutrition
01.2025 - Current

PET SITTER

Em's Critter Care
12.2023 - Current

VETERINARY ASSISTANT

Union Hill Animal Hospital
08.2023 - 03.2024

BAKERY CLERK

Publix
07.2023 - 08.2023

CUSTOMER SERVICE

Publix
01.2022 - 07.2023

HIGH SCHOOL DIPLOMA -

Acellus Academy

Similar Profiles

CREATE PROFILE
Emily L. Sowers