EMILY LUEVANO
Wichita,KS
Overview
6
6
years of professional experience
Work History
Masker / Masking Inspector 2017-2020
Valence Surface Technologies
07.2025 - Current
- Operated and maintained precision machining equipment to enhance production efficiency.
- Conducted thorough inspections of surface treatments to ensure quality compliance.
- Collaborated with engineering teams to implement process improvements for operational workflows.
- Applied masking materials to aerospace parts according to work instructions, engineering drawings, and customer specifications.
- Conducted masking inspections to verify proper coverage, accuracy, and compliance prior to processing. Capturedtured detailed photographs of masked parts and submitted documentation to customers for review and approval before advancing to the next process.
- Performed demasking operations following coating and finishing processes while maintaining surface integrity and quality standards.
- Followed all safety, quality, and procedural standards consistently.
Sr. Facility Coordinator (Remote)
VIXXO KS (Formally Cushman & Wakefield)
04.2021 - 05.2025
- Coordinate routine and after-hours emergency facility service requests, including after-hours escalations.
- Create, assign, and track work orders for internal teams, subcontractors, and external vendors.
- Ensure contractor comply with approved pricing, scopes of work, service-level agreements (SLAs), and response-time expectations.
- Communicate job scope, timelines, and quality standards clearly to vendors and service providers.
- Serve as the primary point of contact for clients, vendors, landlords, tenants, and internal teams regarding assigned facilities.
- Provide timely status updates to clients on scheduling, progress, delays, and service completion.
- Maintain detailed written records, notes, and correspondence within the work order management system.
- Schedule and document preventative maintenance and equipment repairs to support facility reliability and continuity.
- Identify recurring issues or service gaps and escalate concerns to management when appropriate.
- Assist with service verification and invoice review to ensure completed work aligns with approved scope.
- Follow and enforce building-specific maintenance procedures, safety protocols, and client requirements.
- Support operational consistency by following standardized processes and adapting to client-specific procedures.
Assistant General Manager
TACO BELL
01.2020 - 01.2021
- Led daily operations to enhance efficiency and customer satisfaction.
- Implemented inventory management systems to optimize supply chain processes.
- Analyzed sales data to identify trends, informing strategic decision-making.
- Oversaw team performance, fostering a collaborative work environment for staff development.
- Streamlined operational workflows, reducing service times and enhancing guest experiences.
- Ensured compliance with health and safety regulations, maintaining high standards across operations.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
High School Diploma -
Wichita High School East
Wichita, KS05-2015
Skills
- Microsoft word, Excel, Outlook
- Professional communication
- Documentation & recordkeeping
- Customer service
- Problem Solving
- Team Collaboration
- Work order management
- Strong work ethic
Languages
Spanish
Timeline
Masker / Masking Inspector 2017-2020
Valence Surface Technologies
07.2025 - Current
Sr. Facility Coordinator (Remote)
VIXXO KS (Formally Cushman & Wakefield)
04.2021 - 05.2025
Assistant General Manager
TACO BELL
01.2020 - 01.2021
High School Diploma -
Wichita High School East