Emily Madsen
Green Bay
Summary
Hardworking, highly motivated worker, eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and organized with a passion for growth and efficiency to meet company needs.
Overview
4
4
years of professional experience
Work History
Motel Worker
Bay Motel & Family Restaurant
03.2025 - Current
- Upheld a professional appearance and demeanor at all times, serving as a positive representative of the motel brand.
- Managed the front desk schedule to ensure proper coverage at all times, preventing gaps in service availability for guests.
- Handled high-pressure situations calmly and effectively, resolving any issues that arose during busy periods.
- Enhanced customer satisfaction by efficiently managing the check-in and check-out process.
- Kept clear communication lines open between front desk staff members during shift transitions to maintain consistency in guest experiences across all shifts.
- Maintained accurate records of guest reservations, payments, and room assignments to ensure a seamless experience for all parties involved.
Server and Hostess
Bay Motel & Family Restarant
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Technician
Proctor & Gamble Manufacturing
10.2023 - 03.2024
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs.
- Documented services and installation actions by completing forms and reports.
- Inspected and tested machinery to detect malfunctions.
- Verified product performance in line with defined criteria.
- Disassembled equipment to gain access to defects.
- Read and interpreted maintenance manuals and specifications to determine feasibility and method of repairing or replacing components.
Operator
XLC Services, LLC
01.2023 - 10.2023
- Followed all safety protocols and procedures.
- Collaborated with operators as part of a team, keeping projects on task.
- Operated and monitored production machines, driving product quality standards.
- Labored at multiple workstations, providing flexibility for production needs and supporting manpower fluctuation.
- Monitored production equipment performance, identified issues and took corrective action when necessary.
- Assisted in training new operators on the use of tools and equipment.
- Cleaned work area daily by sweeping floors and wiping down surfaces with appropriate cleaning solutions.
- Stored products and materials in correct locations to reduce item losses.
- Removed hazards and obstacles from workspaces to prevent accidents.
Food Service Worker
Dairy Queen D&D LC
04.2022 - 08.2022
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
- Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, oven, and refrigeration equipment.
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Delivered food orders to customers in a timely manner.
- Restocked shelves and display cases with food items.
- Proficiently operated cash registers and other food service equipment such as blenders, slicers, and mixers.
- Communicated food ingredients, availability and pricing information to customers.
Sales Associate
Ross Stores Inc
03.2022 - 08.2022
- Greeted customers warmly and offered assistance.
- Kept work area clean, organized, and free of clutter at all times.
- Operated cash register and POS to handle purchases, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Met merchandising standards by keeping store stocked and products faced.
- Followed checklist to complete retail store openings and closing activities.
- Tagged new merchandise for sale and updated signs.
Food Service Worker
Dairy Queen D&D LC
02.2021 - 12.2021
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
- Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, oven, and refrigeration equipment.
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Delivered food orders to customers in a timely manner.
- Restocked shelves and display cases with food items.
- Proficiently operated cash registers and other food service equipment such as blenders, slicers, and mixers.
- Communicated food ingredients, availability and pricing information to customers.
Education
High School Diploma -
Hedgesville High School
Hedgesville, WV05.2022
Graduate Certificate - EMT
Northeast Wisconsin Technical College
Green Bay, WI05-2025
Skills
- Strong work ethic
- Creativity and innovation
- Positive attitude
- Good communication
- Teamwork and coordination
- Attention to detail
Middle / High School Band
Performed on stage in front of large audiences with pose and professionalism. Maintained a positive attitude when dealing with challenging situations during live performances. Practiced diligently to improve accuracy and speed when playing complex pieces of music. Exhibited excellent teamwork abilities while collaborating with other band members to produce high-quality music. Performed before live audiences in concerts, recitals, educational presentations, and other social gatherings.
Timeline
Motel Worker
Bay Motel & Family Restaurant
03.2025 - Current
Server and Hostess
Bay Motel & Family Restarant
11.2024 - Current
Technician
Proctor & Gamble Manufacturing
10.2023 - 03.2024
Operator
XLC Services, LLC
01.2023 - 10.2023
Food Service Worker
Dairy Queen D&D LC
04.2022 - 08.2022
Sales Associate
Ross Stores Inc
03.2022 - 08.2022
Food Service Worker
Dairy Queen D&D LC
02.2021 - 12.2021
High School Diploma -
Hedgesville High School
Graduate Certificate - EMT
Northeast Wisconsin Technical College
Similar Profiles
Danielle HahnDanielle Hahn
Owner/Operator Chef at The Fern Bay Motel RestaurantOwner/Operator Chef at The Fern Bay Motel Restaurant
Bianka MarcantelliBianka Marcantelli
Housekeeper at Bay City Motel / Habour View MotelHousekeeper at Bay City Motel / Habour View Motel
Patricia PreziosoPatricia Prezioso
On-Site Motel Manager at NEWPORT BAY MOTELOn-Site Motel Manager at NEWPORT BAY MOTEL
Madi WuchererMadi Wucherer
Recruiting Specialist II at Schneider – Driver RecruitingRecruiting Specialist II at Schneider – Driver Recruiting
KENNETH D. HASKELLKENNETH D. HASKELL
Shift Leader at Pizza HutShift Leader at Pizza Hut