Summary
Overview
Work History
Education
Skills
Timeline
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EMILY MAHON

Los Angeles,CA

Summary

Motivated hard worker offering a strong work ethic and positive attitude. Creative through and through. With a years of production and administrative work and work well in highly effective in fast-paced work environments that ask for flexibility and adapting in and out of jobs and tasks seamlessly. Very familiar in customer relations, critical thinking, memorization skills, project planning, dependable and punctual with great attention to detail, exceptional interpersonal skills, effective multi-tasker, fast learner, works well under pressure, goal-oriented positive attitude and active listener. Television and film background.

Overview

11
11
years of professional experience

Work History

Studio Admin

Open Studio
06.2023 - Current
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and fast-paced environments.
  • Promoted fitness classes to boost gym attendance.
  • Utilized effective record-keeping system for tracking customer information.
  • Developed and implemented fitness assessment system to evaluate progress of participants.
  • Assisted with marketing and promoting of classes and services.
  • Promoted safe and inclusive environment for club clients and members.
  • Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
  • Sold memberships and personal training sessions to new customers.
  • Adapted classes to meet expectations and interests of members, resulting in improved participation.
  • Worked independently and as member of cohesive team to support individual needs.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Have trained 5 newly hired employees, offering insight into job duties and providing positive feedback on work.
  • Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.

Personal Assistant

Kailey Zitaner
05.2023 - Current
  • Oversee personal and professional calendars and coordinated appointments for future events.
  • Maintains appropriate filing of personal and professional documentation.
  • Provides general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Displays absolute discretion at handling confidential information.
  • Multifaceted services by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Keeps detailed track of household and maintenance inventory and schedules.
  • Maintains and organizes shared drives, documents and spreadsheets in Google Workspace.
  • Completes household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Facilitates transportation daily to and from appointments with safety and efficiency.
  • Identifies needs and coordinates plans for travel and out-of-town functions.
  • Provides emotional support and companionship to client.
  • Helps client to maintain independence and quality of life.
  • Develops and implements individual care plans tailored to client needs.
  • Assists client with daily living needs to maintain self-esteem and general wellness.
  • Provides compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Cooks minimum of 5 meals weekly and assists patient with eating tasks to support healthy nutrition.
  • Help Facilitate weekly fluid infusions.

Family Manager

Cravalho Family
07.2017 - 05.2023
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Developed and maintained positive relationships with clients and families to support comprehensive care.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided emotional support and companionship to clients.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Helped clients to maintain independence and quality of life.
  • Displayed absolute discretion at handling confidential information.
  • Coordinated appointments with medical professionals.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided assistance with medication management.
  • Used discretion when handling confidential information.
  • Developed and implemented activities to improve clients' quality of life.
  • Maintained appropriate filing of personal and professional documentation.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Regularly traveled with family to help with vacation activities and childcare on 13 different trips.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Attended meetings, took notes and tracked action items.
  • Promoted language development skills through reading and storytelling.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Provided companionship and emotional support to enhance mood and quality of life.
  • Observed confidentiality protocols and reporting requirements with detailed records of services provided.
  • Oversaw day-to-day home operations in compliance with regulations and company standards.
  • Kept records of play, meal schedules and bill payment.
  • Met regularly with parents to discuss children's activities and development.
  • Modeled appropriate social behaviors and encouraged concern for others, helping develop interpersonal relationships and communication skills.
  • Helped developed and monitored family schedule.
  • Addressed client household needs with meal preparation, housekeeping and transportation.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Helped with school work and school functions for 3 children for 6 years.

Nanny

Sweetman Family
09.2017 - 03.2020
  • Prepared 3 meals and dozens of snacks daily for children based on dietary guidelines.
  • Fostered proper nutrition by preparing healthy meals or bottle- feeding infants.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Identified warning signs of emotional and developmental problems in children.
  • Supervised children on playground to help develop physical and social skills.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Helped children complete homework assignments and school projects.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Transported children to and from activities using personal or family vehicle.
  • Engaged with children on individual basis to build positive relationships.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.

Brand Ambassador

Basecamp Fitness
07.2017 - 03.2020
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Replenished product stock to maintain appropriate levels and meet expected sales demands.
  • Promoted products using social media outlets, including Facebook, and Instagram.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached minimum of 6 strangers daily and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Communicated product information with confidence and educated consumers about company.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Reviewed and implemented new company initiatives and executed product activations.
  • Greeted customers warmly and effectively answered inquiries.

Barista

Anthem Coffee & Tea
12.2014 - 07.2016
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Learned 5 special recipe items monthly and seasonal offerings to best meet customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Used POS system to accurately enter orders and process payments.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Administrative Assistant

Champions Centre
09.2014 - 01.2015
  • Greeted customers entering and inquiring on what each customer wanted or needed.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Created and maintained and organized database to develop promotional sales.
  • Learned, referenced and applied product knowledge information.
  • Offered technical support and trouble-shot issues to enhance office productivity.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Authored business documents to organize and emphasize information quickly and effectively.
  • Drafted agendas, recorded minutes for 7 different meetings weekly and generated documents to facilitate meetings.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Responded to inquiries from callers seeking information.
  • Completed daily logs for management review.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Proofread and edited documents for accuracy and grammar.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Administrative Assistant

Champion Centre
05.2013 - 09.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled 3 office meetings weekly and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Drafted correspondence and other documents for department heads.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Education

High School Diploma -

Franklin Pierce High School
Tacoma, WA
06.2014

Skills

  • Adaptability
  • Logical Thinker
  • Trustworthy
  • Action-Oriented
  • Critical Thinking
  • Self Starter
  • Strategic Planning
  • Time Management
  • Communication Skills
  • Attention to Detail
  • Problem Solving and decision making
  • Strong Interpersonal Skills

Timeline

Studio Admin

Open Studio
06.2023 - Current

Personal Assistant

Kailey Zitaner
05.2023 - Current

Nanny

Sweetman Family
09.2017 - 03.2020

Family Manager

Cravalho Family
07.2017 - 05.2023

Brand Ambassador

Basecamp Fitness
07.2017 - 03.2020

Barista

Anthem Coffee & Tea
12.2014 - 07.2016

Administrative Assistant

Champions Centre
09.2014 - 01.2015

Administrative Assistant

Champion Centre
05.2013 - 09.2013

High School Diploma -

Franklin Pierce High School

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EMILY MAHON