Emily Maizanche
Brooklyn,NY
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. while also being a sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker.com Inc.
03.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to drive customer engagement and sales growth.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Monitored inventory levels, restocked merchandise, and organized displays effectively.
- Trained new associates on company policies, procedures, and best practices in customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Hollister
10.2024 - Current
- Conducted regular audits of stockroom organization to support operational efficiency and accuracy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed efficient cash register operations.
Event Assistant
Butterfly Events
09.2023 - 12.2023
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
Babysitter
Family Members
04.2022 - 07.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Intern
Red Hook Initiative
11.2021 - 02.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
High School Diploma -
Urban Assembly School For Law And Justice
Brooklyn, NY06-2026
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Bilingual Fluent speaker in Spanish and English
- Multi-tasking strength
- Problem-solving
- Flexible schedule
- Cash register operation
- Sales expertise
Accomplishments
- Awarded “Employee of the Month” in 2025.
- Project Development - Collaborated with team of [team] in the development of [project].
Certification
- Middle School Diploma
- Student of the Month '2022'
- Perfect Attendance Award 2022
- Perfect Attendance Award 2023
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Footlocker.com Inc.
03.2025 - Current
Sales Associate
Hollister
10.2024 - Current
Event Assistant
Butterfly Events
09.2023 - 12.2023
Babysitter
Family Members
04.2022 - 07.2023
Intern
Red Hook Initiative
11.2021 - 02.2022
High School Diploma -
Urban Assembly School For Law And Justice