Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Emily Mall

Moorestown,NJ
Emily Mall

Overview

3
years of professional experience

Work History

Design System University

Community Manager
09.2022 - Current

Job overview


  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
  • Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
  • Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
  • Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
  • Created monthly newsletter to keep community members informed about upcoming events, initiatives, and achievements.
  • Streamlined communication channels, ensuring timely and effective dissemination of information to community members.
  • Enhanced member satisfaction, responding promptly to inquiries and resolving issues in timely manner.
  • Developed user-friendly community portal, significantly improving access to information and resources for community members.
  • Boosted community engagement by developing and implementing comprehensive social media strategy.
  • Fostered diverse and inclusive community environment, implementing initiatives that celebrated cultural differences and promoted equality.
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.

Great Job! Kids

Co-Founder
07.2023 - 01.2025

Job overview

  • Created and co-founded a company dedicated to helping parents and caregivers design their own handbook for raising amazing kids.
  • Developed an award winning podcast, The Great Job! Podcast that was a 2024 w3 Awards Gold Winner and a 2024 Signal Awards Bronze winner.
  • Developed worksheets and templates to facilitate family growth and involvement.
  • Developed key operational initiatives to drive and maintain substantial business growth, especially on social media like LinkedIn, X, Instagram and Facebook.
  • Created a weekly newsletter with over 1000 subscribers
  • Evaluated market trends to identify emerging opportunities and inform strategic decision making.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Grew the customer base through targeted outreach and networking events.
  • Elevated product quality and customer satisfaction by overseeing development and launch of innovative solutions.

Education

Rowan College At Burlington County
Pemberton, NJ

Associate of Arts from English
12-2025

University Overview

  • Editor of RCBC Cedar and Salt anthology

Skills

  • Problem-solving
  • Verbal and written communication
  • Creative writing
  • Editing
  • Grammar usage
  • Conflict resolution
  • Adaptable and flexible
  • Positive reinforcement
  • Parent interaction
  • Cultural awareness
  • Child development
  • Team collaboration

Interests

  • Reading
  • Creative Writing
  • Introducing people to books
  • Kickboxing, racquetball and running
  • I enjoy helping others and giving back to the community
  • Personal Development and Self-Improvement

Timeline

Co-Founder
Great Job! Kids
07.2023 - 01.2025
Community Manager
Design System University
09.2022 - Current
Rowan College At Burlington County
Associate of Arts from English

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Emily Mall