Emily Mallory
Grand Forks,ND
Summary
Achieved significant reductions in patient anxiety through empathetic oral care delivery.,Delivered Outstanding dental hygiene services prioritizing community health and educational outreach.,Enhanced Overall oral health for patients from various backgrounds, including special needs, leading to improved dental experiences.
Overview
9
9
years of professional experience
Work History
Registered Dental Hygienist
Spectra Health Dental Clinic
Grand Forks, ND
11.2025 - Current
- Delivered comprehensive dental hygiene care through thorough assessments and prophylaxis treatments.
- Educated patients on oral health practices, enhancing patient understanding and compliance.
- Collaborated with dentists to develop treatment plans tailored to individual patient needs.
- Implemented infection control protocols, ensuring a safe and sterile environment for patients and staff.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
- Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
- Utilized ultrasonic scaling devices to efficiently remove plaque and calculus buildup from teeth surfaces.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff.
- Screened patients for signs of oral cancer during routine examinations, promoting early detection and intervention when necessary.
- Educated patients on proper oral hygiene techniques for optimal dental health and prevention of future issues.
- Administered local anesthesia as needed for dental procedures, ensuring patient comfort throughout the process.
- Improved and developed knowledge through continuing education courses and seminars.
- Assisted dentists in various procedures, ensuring efficient and successful treatment outcomes.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
Registered Dental Hygienist
Korsmo Family Dentistry
Grand Forks, ND
08.2019 - 10.2025
- Conducted comprehensive dental cleanings and assessments, ensuring patient comfort and satisfaction.
- Educated patients on oral hygiene practices and preventive care strategies to enhance overall health.
- Collaborated with dentists to develop tailored treatment plans based on individual patient needs.
- Implemented infection control protocols, maintaining a sterile environment in compliance with industry standards.
- Streamlined appointment scheduling processes, improving patient flow and clinic efficiency.
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Performed dental radiographs for accurate diagnosis and planning of treatments.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
Registered Dental Hygienist/Dental Clinic Manager
Spectra Health Dental Clinic
Grand Forks, ND
06.2017 - 06.2019
- Provided comprehensive patient education on oral hygiene practices and preventive care.
- Performed thorough dental cleanings using hand instruments and ultrasonic scalers.
- Assisted in developing individualized treatment plans based on patient assessments.
- Monitored patient comfort levels during procedures, ensuring a positive experience.
- Implemented infection control protocols to maintain a safe clinical environment.
- Collaborated with dentists to facilitate efficient workflow and improve patient outcomes.
- Analyzed patient data to identify trends and enhance preventive care strategies.
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Performed dental radiographs for accurate diagnosis and planning of treatments.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
- Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
- Maintained accurate medical and dental records by documenting important patient data in [Software].
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff.
- Collaborated with dental team members to provide comprehensive care for patients, enhancing overall experience.
- Coordinated with dental insurance providers to verify coverage and obtain necessary pre-authorizations for patient treatments, streamlining the financial aspect of care delivery.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Analyzed clinic performance metrics to identify areas for improvement and drive strategic initiatives.
- Coordinated scheduling systems to optimize appointment availability and reduce patient wait times.
- Fostered a collaborative team environment, promoting communication among clinical staff for improved service delivery.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
Education
Associate of Applied Science - Dental Hygiene
Minnesota State Community and Technical College (MState)
Moorhead, MN05-2017
Bachelors of Science - Psychology
University of North Dakota
Grand Forks, ND12-2005
Veterinary Medicine
St. George’s College of Veterinary Medicine
Grenada, West Indies05-2001
Veterinary Medicine
Iowa State University College of Veterinary Medicine
Aimes, Iowa09-2000
Pre-veterinary Medicine, Psychology
University of Minnesota
Minneapolis, MN01-1999
Pre-veterinary Medicine
The Ohio State University
Columbus, Ohio05-1996
Skills
Root planning and scaling expertise
Periodontal assessment
Dentrix software proficiency
Sealant application
Local anesthesia administration
Oral cancer screening
Ultrasonic scaling
Digital radiographs
Periodontal therapy
Oral hygiene instruction
Medical history review
Dental prophylaxis
Dental charting
Dental disease management
Medical history documentation
OSHA and infection control adherence
Fluoride treatment
Treatment Planning
Preventive dentistry
Patient relations
Nutrition counseling
Dental instrument sterilization
Caries prevention
Intraoral imaging
Patient communication
Multicultural sensitivity
Special needs patients
Oral health education
History documentation
Dental health promotion
Patient education
Patient assessments
Safety compliance
Electronic health records
Cleaning and sanitation
COMMUNITY & VOLUNTEER EXPERIENCE
- Moms Club of Fargo, Board Member, 2010, 2012
- Fargo Soccer Club, Youth Coach, 2011, 2013
- Boy Scouts of America, Den Leader, 2011, 2015
- Youth Ministry, Small Group Leader, 2015, 2016
- West Fargo Parks, Flag Football Coach, 2016
- YMCA, Youth Basketball Coach, 2016, 2017
- Aurora Elementary, Oral Hygiene Education Provider, 2015, 2016
- Moorhead High School Special Needs Class, Oral Hygiene Education Provider, 2016-03, 2016-05
- MState Give Kids A Smile, Student Hygienist, 2016-02-03
- Community Dental Health Outreach for Elementary Schools, Dental Needs Screener and Oral Hygiene Instructor, 2016-09
- Boy Scouts Of America, Educator for Merit Badge in Dentistry, 2016-11-09
- Jamestown Community Career Fair, MState Table Presentation and College Information, 2016-11-17
- Students of the American Dental Hygienists Association (SADHA), President, 2016-08, 2017-05
Affiliations
- President-Elect North Dakota Dental Hygiene Association, 2017-2018
- President North Dakota Dental Hygiene Association, 2018-Present
CLINICAL EXPERIENCE
- MState Dental Hygiene Clinic, Moorhead, MN 2015-Present
- Analyzed patient needs and prepared dental hygiene diagnoses and treatment plans
- Provided comprehensive patient care including scaling and root planning (SRP) and sealants
- Certified to administer local anesthesia and nitrous oxide
- Obtained radiographs for patient examinations
- Family Healthcare Dental Clinic, Moorhead, MN Fall 2016-Spring 2017
- Collaborated with dental team to provide safe and quality patient care
- Observed patient care strategies and instrumentation techniques
- Provided patients with information pertinent to oral hygiene status and needs
- Apple Tree Dental, Hawley, MN Fall 2016-Spring 2017
- Attained practical skills in treating dental hygiene patients with various oral health needs
- Communicated oral hygiene instructions with patients in order to maintain oral health
Timeline
Registered Dental Hygienist
Spectra Health Dental Clinic
11.2025 - Current
Registered Dental Hygienist
Korsmo Family Dentistry
08.2019 - 10.2025
Registered Dental Hygienist/Dental Clinic Manager
Spectra Health Dental Clinic
06.2017 - 06.2019
Associate of Applied Science - Dental Hygiene
Minnesota State Community and Technical College (MState)
Bachelors of Science - Psychology
University of North Dakota
Veterinary Medicine
St. George’s College of Veterinary Medicine
Veterinary Medicine
Iowa State University College of Veterinary Medicine
Pre-veterinary Medicine, Psychology
University of Minnesota
Pre-veterinary Medicine
The Ohio State University