Looking to obtain a position in a patient first office while bringing a positive attitude & knowledge on how the office works as a unit with experience in both positions.
-Managed 4 + Schedules at a time for Hygienist & Doctor's.
-Handled employee needs within the office as well being the main point of contact.
-Managed Monthly Billing
- Any Customer issues/ problems were directed to me & resolved them to the best ability and in a professional manner.
-Worked Directly with VA patients and community care
- Kept the office on schedule with Hippa/ Osha/ BLS needs.
Worked with the Back of the office until a position up front was needed & they offered me the position as Front Desk Reception.
-Streamlined appointment scheduling for increased efficiency and reduced wait times.
-Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
-Maintained a clean and sterile work environment to prevent cross-contamination and infection.
This was my first office out of my externship from Dental Assisting school.
Assisted multiple providers in procedures such as:
- Crown and Bridge.
-Endodontics
-Resin composites
-Extractions
-Denture Adjustments as well as Temporary relines.
-Lab work (Made in house Flipper's, Night Guards & Orthodontic Appliances.