Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Martin

Columbia,MD

Summary

Business professional with management experience, effective at building highly-motivated cross-functional teams in a fast-paced environment. Agile and adaptable team leader with stellar retail and human resources history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

16
16
years of professional experience

Work History

Executive Assistant to Senior Enlisted Advisor

Defense Information Systems Agency
Fort Meade, MD
02.2022 - Current
  • Manages complex calendar scheduling with focus on proper allocation of agency executive availability.
  • Plans and schedules travel for agency executive, utilizing DTS (Defense Travel System).
  • Monitors and evaluates agency media coverage by managing social media platforms and contributing engaging articles to a range of agency publications.
  • Facilitates the ability for agency executive to communicate strategic messaging globally on behalf of the agency CEO

Human Resources Specialist

Army
Arifjan, Kuwait
03.2021 - 12.2021
  • Served as a primary to the Commanders Variance Report.
  • Ensured personnel data was entered daily into the Deployed Theater Accountability System and the Daily Unit Status Report.
  • Provided assistance with Temporary Change of Station in the Orders Writing System in the Department of the Army Mobilization Processing System.
  • Trained new Soldier's throughout the USARCENT AOR on personnel accountability and strength reporting.

Sales Manager

American Eagle Outfitters
Buford, GA
11.2018 - 12.2020
  • Coached team on effective upselling and cross-selling methods.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications and specific product promotions.
  • Consistently met and exceeded sales goals during LOD (Leader on Duty) hours by coaching and training team members.

Human Resources Specialist (42A)

Army Reserve
Atlanta, GA
09.2019 - Current
  • Completed Basic Combat Training and Advanced Individual Training February of 2020.
  • Attends monthly Battle Assemblies to ensure readiness.
  • Monitors suspense actions. Initiates, monitors, processes personnel evaluations
  • Process recommendations for awards and decorations.

Co-Manager

Ann Taylor
Atlanta, GA
11.2017 - Current
  • Manage DOM and BAC ordering system, working quickly and efficiently to maximize profit.
  • Created an environment focused on customer service by utilizing associate training materials.
  • Planned and executed visual updates by utilizing company tools and collaborating with Visual Merchandising Manager.
  • Worked closely with management team to maintain all store operations, including weekly schedules.

Co-Manager

LOFT Outlet
Dawsonville, GA
07.2017 - 11.2017
  • Managed a 3.5M location, 20 employee store.
  • Increased conversion by 2% and DPT by $7.00 during MOD shifts in first quarter.
  • Worked closely with SM to maintain all store operations, including but not limited to bi-weekly operational assessments and weekly schedules.
  • Recruited and hired quality talent by utilizing Gallup, mall marketing and nearby college campus.

Boutique Team Leader

Francesca's
Columbus, OH
11.2016 - 07.2017
  • Led a team of 12 employees at a $1M Francesca's location
  • Exceeded average transaction goal of $45.00 to a $52.00 by modeling a genuine connection with each guest to set the expectations for Stylists and Assistant Managers.
  • Maintained the established merchandizing standards including weekly window changes, promotional changes and monthly floor sets.
  • Maintained a full staff by consistent Networking and Recruiting.

Assistant Manager

Coach
Dawsonville, GA
05.2016 - 11.2016
  • Managed a $9.9M, 25 employee store.
  • Increased conversion 3% and ADT 5% during Sales Lead shifts as well as ranking #2 in Salesmanship YTD.
  • Educated customers about the brand to incite excitement about the company\'s mission and values.
  • Maintained established merchandizing standards, including window, sales floor and promotional displays.

Store Manager

Maurices
Athens, GA
10.2014 - 04.2016
  • Led and managed a $500k store with 8 employees.
  • Reduced shrink results by 17% in six months.
  • Increased conversion from 11% to 18% in one year by focusing on staff training and customer service.
  • Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews.

Associate Manager

Maurices
Calhoun, GA
04.2014 - 10.2014


Sales Lead

Ann Taylor Factory Store
Calhoun, Georgia
05.2012 - 04.2014
  • Promoted from Sales Associate to FT Sales Lead within six months.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Trained and developed new associates on POS system and key sales tactics.
  • Managed markdowns and merchandizing updates.

Sales Associate

Ann Taylor Factory Store
Calhoun, GA
10.2011 - 05.2012

Education

High School Diploma -

Homeschooled
Calhoun, GA
2011

Skills

  • Wages and salary
  • Talent management
  • Benefits and compensation
  • Recruitment
  • Training and mentoring
  • Training development
  • Computer proficiency

Timeline

Executive Assistant to Senior Enlisted Advisor

Defense Information Systems Agency
02.2022 - Current

Human Resources Specialist

Army
03.2021 - 12.2021

Human Resources Specialist (42A)

Army Reserve
09.2019 - Current

Sales Manager

American Eagle Outfitters
11.2018 - 12.2020

Co-Manager

Ann Taylor
11.2017 - Current

Co-Manager

LOFT Outlet
07.2017 - 11.2017

Boutique Team Leader

Francesca's
11.2016 - 07.2017

Assistant Manager

Coach
05.2016 - 11.2016

Store Manager

Maurices
10.2014 - 04.2016

Associate Manager

Maurices
04.2014 - 10.2014

Sales Lead

Ann Taylor Factory Store
05.2012 - 04.2014

Sales Associate

Ann Taylor Factory Store
10.2011 - 05.2012

High School Diploma -

Homeschooled
Emily Martin