Emily Martin
Gansevoort,NY
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to patients, balanced with high-volume task load. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Nurse Extern
Glens Falls Hospital
05.2024 - 08.2024
- Maintained comfort and safety of each patient through careful monitoring and knowledge application.
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
- Contributed to a positive patient experience by providing compassionate care and maintaining a clean, safe environment.
- Observed surgical procedures closely, gaining insight into pre-and post-operative care protocols for successful outcomes.
- Demonstrated commitment to teamwork by consistently stepping up when additional help was required or requested within the unit or department.
Patient Access Specialist
Saratoga Hospital
05.2023 - 09.2023
- Collected and validated patient demographics and insurance information.
- Delivered support to medical staff in completion of patient paperwork.
- Rooted out potential discrepancies in insurance claims submissions proactively preventing denials or delays in payments.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Patient Access Specialist
Saratoga Hospital
06.2021 - 07.2022
- Collected and validated patient demographics and insurance information.
- Delivered support to medical staff in completion of patient paperwork.
- Rooted out potential discrepancies in insurance claims submissions proactively preventing denials or delays in payments.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Facilitated communication between patients and various departments and staff.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Partnered with billing teams identifying areas of improvement within the department reducing total outstanding balances.
Patient Care Technician
WellNow Urgent Care
05.2021 - 06.2021
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Education
Associate of Science - Nursing
Adirondack Community College
Queensbury, NY12.2024
Certificate - Health Studies
Clinton Community College
Plattsburgh, NY05.2018
High School Diploma -
Elizabethtown-Lewis Central School District
Elizabethtown, NY06.2017
Technical - Allied Health
CV-TEC
Mineville, NY05.2017
Skills
- HIPAA Compliance
- Providing Information and Resources
- Phone and Email Etiquette
- Front Desk Operations
- Documenting and Recording Information
- Caring and Empathetic
- Word Processing
- Health information obtainment
- Problem-Solving
- AHA BLS: First Aid CPR AED
- Attention to Detail
- Reliability and Dedication
- EMR
- Clinical judgment
- Medication Administration
- Patient records
Certification
- Basic Life Support, American Heart Association - Exp: 01/2025
Nursing School Capstone
40 hour Capstone experience in Snuggery at Glens Falls Hospital
Timeline
Student Nurse Extern
Glens Falls Hospital
05.2024 - 08.2024
Patient Access Specialist
Saratoga Hospital
05.2023 - 09.2023
Patient Access Specialist
Saratoga Hospital
06.2021 - 07.2022
Patient Care Technician
WellNow Urgent Care
05.2021 - 06.2021
Certificate - Health Studies
Clinton Community College
High School Diploma -
Elizabethtown-Lewis Central School District
Technical - Allied Health
CV-TEC
- Basic Life Support, American Heart Association - Exp: 01/2025
Associate of Science - Nursing
Adirondack Community College
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