Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Emily Martinez

Spring Branch,TX

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Sonic
Spring Branch, TX
05.2024 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Retail Worker

Shaggy Dog Market
San Marcos, TX
11.2023 - 05.2024
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.

Shampoo Technician

K Charles Salons
Spring Branch, Texas
03.2022 - 07.2022
  • Demonstrated knowledge of different types of shampoos, conditioners, and styling products.
  • Educated clients on proper shampooing techniques, benefits of certain products and how to maintain healthy hair between visits.
  • Provided product recommendations.
  • Ran errands or performed other duties as needed by the salon manager.
  • Ensured that all safety standards were met when performing services.

Server

The Branch
Spring Branch, Texas
08.2021 - 02.2022
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked food before serving it to customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Vet Technician

Bulverde Bexar Vet Clinic
Spring Branch, Texas
03.2021 - 08.2021
  • Conducted routine health checks on newly admitted animals to assess overall health status.
  • Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.
  • Assisted with the collection of blood samples for laboratory testing.
  • Performed basic diagnostic tests such as fecal examinations or skin scrapings.

Education

High School Diploma -

Smithson Valley High School
New Braunfels, TX
05-2022

Some College (No Degree) - Health Sciences

Texas State University
San Marcos, TX

Skills

  • Supply Restocking
  • Guest Engagement
  • Order Management
  • Safe Food Handling
  • Cash Handling
  • Teamwork
  • Punctuality
  • Stress management
  • Time management
  • Communication

Affiliations

  • Hispanic business sales association
  • Intramural co-ed college soccer team

Accomplishments

  • Rookie MVP aware in my hispanic business organization for our soccer team

Certification

  • food handlers

Languages

ASL
Elementary

References

References available upon request.

Timeline

Server

Sonic
05.2024 - Current

Retail Worker

Shaggy Dog Market
11.2023 - 05.2024

Shampoo Technician

K Charles Salons
03.2022 - 07.2022

Server

The Branch
08.2021 - 02.2022

Vet Technician

Bulverde Bexar Vet Clinic
03.2021 - 08.2021

High School Diploma -

Smithson Valley High School

Some College (No Degree) - Health Sciences

Texas State University
Emily Martinez