Emily Martinez
Frisco,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Well-versed in sales, personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Tc Shaved Ice
02.2024 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff,a positive work environment
Manager
Easy Rent Rental
02.2017 - 12.2022
- Maintained professional, organized, and safe environment for employees
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Coach
University of Gymnastics
01.2016 - 01.2017
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Education
Bridgeport High School
Bridgeport, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Sales strategies
- Product and service sales
Timeline
Assistant Manager
Tc Shaved Ice
02.2024 - 02.2025
Manager
Easy Rent Rental
02.2017 - 12.2022
Coach
University of Gymnastics
01.2016 - 01.2017
Bridgeport High School
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