Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Martinez

Cedar Park,TX

Summary

Diligent Food Service Team Member with 3 years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients, and staff.

Overview

3
3
years of professional experience

Work History

Food Service Worker

Chick-fil-A
Cedar Park, TX
05.2023 - Current
  • Utilized point-of-sale systems for taking orders from customers.
  • Properly stored all leftover food items after each shift.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Prepared beverages such as coffee, tea, and soda.
  • Served meals to customers in a friendly and courteous manner.
  • Maintained cleanliness standards for all service areas, including the dining room and storage areas.
  • Performed opening and closing duties as assigned by management.
  • Organized take-out orders for customers who requested them.
  • Operated dishwashing machines safely and efficiently.
  • Greeted customers upon arrival in the dining area.
  • Followed established cash-handling procedures when collecting payments from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Replenished condiments at customer tables as needed.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed food safety regulations on sanitation, food handling, and storage.
  • Maintained a professional demeanor during interactions with customers and co-workers.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Operated cash register to process cash, check, and credit card transactions.

Server

maple ridge retierment home
Cedar Park , Texas
06.2022 - 03.2023
  • Assisted in training new servers.
  • Stay informed about daily specials, new menu items, and promotions.
  • Upheld high standards of sanitation, following health department regulations.
  • Prepared drinks according to standard recipes.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties, such as setting up the dining area and restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to a high volume of daily customers.
  • Satisfied customers by topping off drinks, and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Addressed complaints to kitchen staff and served replacement items.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.

Education

High School Diploma -

Cedar Park High School
Cedar Park, TX
05-2025

Skills

  • Customer service
  • Point-of-sale operation
  • Food safety
  • Time management
  • Cash handling
  • Effective communication
  • Multitasking Abilities
  • Professionalism
  • Productivity and efficiency
  • Order taking accuracy
  • Cash register operation

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Food Service Worker

Chick-fil-A
05.2023 - Current

Server

maple ridge retierment home
06.2022 - 03.2023

High School Diploma -

Cedar Park High School
Emily Martinez
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