Emily Mateo
San Antonio,TX
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Quality Assurance Nurse
EHE Health
03.2021 - Current
- Reviewed medical records to ensure accuracy and completeness, leading to more effective care coordination among healthcare providers.
- Implemented process improvements that resulted in reduced documentation errors, enhancing overall record-keeping accuracy across all departments involved in patient care delivery.
- Monitored patient complaints and grievances, using data-driven insights to develop targeted interventions for improving service delivery.
Lead Triage Nurse
Urology Specialists
07.2016 - 02.2021
- Managed complex caseloads of patients with various urological disorders, ensuring timely diagnosis and treatment.
- Assisted physicians in performing urologic procedures, ensuring optimal patient care.
- Facilitated strong relationships between patients, families, and healthcare providers by serving as a knowledgeable resource on urological issues.
Rehabilitation Nurse
Wolcott View Manor
04.2012 - 07.2016
- Managed complex wound care cases, utilizing advanced dressing techniques to promote timely healing while preventing complications such as infection or skin breakdowns.
- Promoted patient independence by teaching self-care techniques and providing adaptive equipment recommendations.
- Supported patients'' emotional well-being, providing compassionate listening during difficult times in their healing journey.
- Mentored new rehabilitation nurses, sharing expertise in evidence-based practices leading to successful integration within the team.
Education
Associate of Science - Nursing
Baptist School of Health Professions
San Antonio, TX12.2024
No Degree - Prenursing Studies
Sacred Heart University
Fairfield, CT12.2019
Skills
- Patient Safety
- Clinical expertise
- Healthcare management
- Quality Improvement
- Triage
- Urological Nursing
- Wound Care
- Family Education
- Medication and IV administration
- Strong Clinical Judgment
- EMR / EHR
Timeline
Quality Assurance Nurse
EHE Health
03.2021 - Current
Lead Triage Nurse
Urology Specialists
07.2016 - 02.2021
Rehabilitation Nurse
Wolcott View Manor
04.2012 - 07.2016
Associate of Science - Nursing
Baptist School of Health Professions
No Degree - Prenursing Studies
Sacred Heart University
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