Summary
Overview
Work History
Education
Skills
Customer service and sales skills
References
Interests
Hi, I’m

Emily Mayerhofer

Christchurch Central ,Christchurch
Every problem is a gift—without problems we would not grow.
Tony Robbins
Emily Mayerhofer

Summary

An enthusiastic and customer-focused professional, I possess expertise in coordinating travel logistics, customer relations, and content creation. I am seeking a position with a travel company in New Zealand to effectively utilize my skills in selling memorable travel experiences, providing exceptional customer service, and managing seamless travel operations.

Overview

10
years of professional experience

Work History

Rustic Pathways
JFK Airport, NY

Unaccompanied Minor Coordinator
01.2015 - 01.2019

Job overview

  • Coordinated travel logistics for over 100 students daily, ensuring their safety and timely departures
  • Managed communications with parents, students, and airline personnel to handle travel crises and resolve issues promptly
  • Trained new employees for the Airport Coordinator role, enhancing the team's efficiency and performance

April Chungdahm
Ulsan, South Korea

English Teacher
08.2022 - 09.2024

Job overview

  • Taught English to elementary school children, creating engaging lessons tailored to diverse learning styles
  • Managed classroom dynamics while fostering a positive learning environment
  • Encouraged curiosity about global cultures

Tudor Financial
Dayton, Ohio

Content Creator, Marketing Liaison
2021 - 2021

Job overview

  • Researched and designed marketing content, improving brand visibility and client engagement through brochures and blog posts

Cross Over Community Development
Dayton, OH

Tutor
01.2021 - 10.2021

Job overview

  • Tutored immigrants and refugees, helping them adapt to an English-speaking environment while developing materials to support community integration

Model United Nations
Dayton, OH

Undersecretary of High School Conference
01.2017 - 12.2017

Job overview

  • Organized and executed the university's largest single-day event, coordinating travel, accommodation, and logistics for participants from over 30 high schools
  • Created and distributed efficient training materials for college students, enhancing event quality and participant engagement

Model United Nations
Dayton, Ohio

Secretary
2020 - 2021 (1 year)

Job overview

•Create guidebooks for students to better understand writing and research for the United Nations
• Research countries and create educational materials for members in preparation for conferences
• Write summaries of bi-weekly meetings for fellow members

Prison Advocate Group for Educational Services
Dayton, Ohio

Tutor
08.2016 - 12.2017

Job overview

• Provide weekly tutoring at a jail for inmates working toward attaining a GED and brighter future while
learning about the justice system and how to improve it

SUNY Ulster
, New York

Tutor, Writing Department
2022 - 2022

Job overview

• Aid students in reforming, editing, improving, and advancing all written materials
• Assist students with special needs and non-English backgrounds

Council on Foreign Relations
New York, NY

Intern, Education Department
01.2020 - 09.2020

Job overview

  • Conducted in-depth research and wrote simulation material for high school and college programs
  • Collaborated with managers to collect data and assist with educational content development emphasizing both professionalism and attention to detail

Family Violence Prevention Center
Xenia, Ohio

Grant Writer
01.2019 - 05.2019

Job overview

• Write and submit a grant proposal applying for $4,200 to increase security for a domestic and
sexual violence center; collaborated with a team of 2 other students to research possible funders

Education

University of Dayton
, Dayton, OH

Bachelor of Arts from English, Professional and Technical Writing
05-2021

Skills

  • Travel logistics coordination
  • Customer service excellence
  • Event planning and organization
  • Research and content creation
  • Data analysis
  • Crisis management
  • Microsoft Office
  • Adobe Suite

Customer service and sales skills

  • Strong communication skills, developed through years of interacting with a diverse background of individuals.
  • Proven ability to create a positive travel experience by understanding customer needs and tailoring services to meet those requirements.
  • Expertise in crisis management and quick decision-making to resolve unexpected travel issues.

References

References available upon request.

Interests

Travel

Design

Cultural Development

Emily Mayerhofer