Emily McCabe
Wauwatosa,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Server
Cafe Hollander
Brookfield, WI
03.2023 - 07.2024
- Assisted with banquet serving for private events, being solely responsible for up to 25 guests
- Trained over five newly hired staff
- Ability to quickly address guest questions and concerns
- Resolved guest complaints with tact resulting in customer satisfaction
- Worked with managers by providing guest feedback to assist with future company improvements.
Server
Cafe Centraal
Milwaukee, WI
10.2022 - 03.2023
- Established extensive knowledge of food and drink menus in order to make suggestions and/or personal recommendations to guests
- Executed multiple server side work duties including but not limited to stocking work stations with necessary items, polishing and rolling silverware, washing and putting away glassware, stocking kitchen expo line.
Server
Twisted Fisherman
Milwaukee, WI
06.2021 - 10.2022
- Executed multiple front of house positions such as hosting/seating, food running/bussing, serving/bartending
- Established accurate and up-to-date knowledge of food and drink menus
- Responsible for keeping track of multiple orders at once, ensuring order accuracy and reasonable wait times.
Box Office Attendant
Lawrence University
Appleton, WI
09.2019 - 03.2020
- Assisted patrons in purchasing tickets in person and over the phone, handling cash and credit card payments
- Accurately logged daily ticket sales and related information into Microsoft programs (Excel, Word, etc)
- Enthusiastically provided specific details of current and upcoming events to inquiring patrons.
Education
Bachelor of Music - Viola Performance
Lawrence University
Appleton, WI06-2021
Skills
- Verbal and written communication
- Leadership abilities
- Attention to detail
- Exceptional customer service
- Computer literacy
- Teamwork
- Adaptability
Accomplishments
- Milwaukee Youth Symphony Orchestra's Dean Potokar Award. Received after just two years in the program, this award is "given to MYSO graduating seniors who have been integral to their MYSO ensembles and have displayed exemplary leadership, professionalism, attitude, commitment, and service to the MYSO program."
- Accelerated quickly to a semi-leadership role of assistant principal violist during MYSO's 2017 international tour to South America
- Earned leadership roles numerous times as principal violist of Lawrence's Symphony Orchestra
- Graduated high school and college cum laude, demonstrating academic excellence
References
References available upon request.
Timeline
Server
Cafe Hollander
03.2023 - 07.2024
Server
Cafe Centraal
10.2022 - 03.2023
Server
Twisted Fisherman
06.2021 - 10.2022
Box Office Attendant
Lawrence University
09.2019 - 03.2020
Bachelor of Music - Viola Performance
Lawrence University
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