Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily McCasland

Andrews,TX

Summary

Dynamic and engaging, I leveraged exceptional customer service and cash handling skills at Huddle House Restaurant and Cpl. Rays Coffee, enhancing guest experiences and fostering loyalty. Expert in multitasking and collaboration, I significantly contributed to team efficiency and customer satisfaction, embodying a strong work ethic and a positive, productive workplace atmosphere. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration. Energetic, positive individual with talent for motivating others and creating fun, safe learning environment. Possesses foundational knowledge in gymnastics principles and safety protocols, along with skills in teaching physical exercises and maintaining equipment. Committed to fostering student growth and achieving significant progress in their tumbling abilities.

Overview

1
1
year of professional experience

Work History

Tumbling Coach

Elevation Cheer Co.
03.2024 - 09.2024
  • Spotted athletes during tumbling exercises and on trampoline to avoid injuries and mishaps.
  • Conducted skills assessments for participants with rigorous industry standards.
  • Created a safe and inclusive environment for athletes to learn and grow, fostering positive attitudes towards tumbling.
  • Maintained accurate records of attendance, injury reports, and competition results for administrative purposes or future reference.

Server

Huddle House Restaurant
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Cpl. Rays Coffee
05.2023 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

High School Diploma -

Andrew’s High School
Andrews, TX
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safety awareness
  • Motivational leadership style
  • Parental Communication
  • Class Management

Timeline

Server

Huddle House Restaurant
06.2024 - 08.2024

Tumbling Coach

Elevation Cheer Co.
03.2024 - 09.2024

Barista

Cpl. Rays Coffee
05.2023 - 08.2023

High School Diploma -

Andrew’s High School
Emily McCasland