Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Emily McDaniel

Portland,Oregon

Summary

Oregon state-certified Nursing Assistant with strong hospitality, communication and attention to detail skills. Current student who is dedicated to a career in nursing. Adaptable and a quick learner who is excited to gain experience in a healthcare setting.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

MCMENAMINS EDGEFIELD
09.2021 - 01.2024
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by attending to their needs and providing personalized service.
  • Lead support staff trainer mentoring many new hires.

Manager

PIZZA GUYS
10.2019 - 10.2022
  • Enforced customer service standards and resolved customer problems to maintain quality service
  • Complied with safety and sanitation guidelines to ensure the health and well-being of customers and other staff.
  • Trained 5 successful employees

Cashier

PANERA BREAD
01.2021 - 09.2021
  • Warmly greeted customers entering the restaurant
  • Completed customer transactions in a timely and efficient manner
  • Answered customers' questions and assisted customers when they made complaints.

Education

Working towards BSN in Nursing -

Mt. Hood Community College
Troutdale, OR
06.2027

High School Diploma -

Gresham High School
Gresham, OR
01.2021

Skills

  • Hospitality
  • Compassion and Empathy
  • Reliable team player
  • Patient-focused care
  • Quick learner
  • Attention to detail
  • Thrives in fast pace environment

Certification

  • Oregon State Certified Nursing Assistant, 2024
  • BLS Certified, 2023
  • Food Handler Certificate, 2023
  • OLCC Liquor License, 2022

Accomplishments

  • Awarded employee of the month among hundreds of other employees across a 72-acre property
  • Developed relationships with regular customers, averaging 20-25% gratuity on tabs
  • Lead trainer of support staff at Powerstation Pub

References

  • Debra Francis, (971) 263-5122, DebraF@mcmenamins.com
  • Aaron Sturgis, (360) 593-4693
  • Jessica Phillipi, (503) 701-1998, JPhillipi579@gmail.com
  • Joyce Sherpa, joyce.sherpa@mhcc.edu
  • Deborah Berks, dlberks@marquiscompanies.com

Timeline

Server

MCMENAMINS EDGEFIELD
09.2021 - 01.2024

Cashier

PANERA BREAD
01.2021 - 09.2021

Manager

PIZZA GUYS
10.2019 - 10.2022

Working towards BSN in Nursing -

Mt. Hood Community College

High School Diploma -

Gresham High School

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Emily McDaniel