Emily McDaniel
Galena,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
LaPorte Medical Clinical
05.2019 - 03.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Assisted office manager with check in or check out procedures and with any additional needs
- Remote management of my responsibilities (Covid-19)
Multimedia Monitor
Houston Area Safety Council
08.2015 - 11.2017
- Designed, developed and tested training courses for use in the safety industry.
- Worked directly with the front window and customer relation departments to achieve the best and most efficient customer service.
- Responded to customer and other safety council requests via telephone and email.
- Registered, and set up many trainees throughout the day on their testing courses
- Logged their grades into the system once finished and followed through with the remaining responsibilities depending on if the trainee passed or failed
After School Teacher
Kiddie Academy
05.2014 - 08.2015
- Responsible for teaching Texas State required curriculum to children within the age group of 2-5 years old.
- Disciplined children and recommended other measures to correct behavior which included warning, timeout, talk and parent check-in.
- Offered detailed daily reports that outlined each child's activities.
- Upheld all CPR and Texas regulated certifications.
- Sustained ideal staff-to-student ratio in center licensed for 26 children aged 5.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
Education
Associate of Arts - Early Childhood Education
San Jacinto College
Pasadena, TXBachelor of Science - Health Administration
Sam Houston State University
Huntsville, TX08.2024
Diploma - General Studies
La Porte High School
2012
Skills
- Positive
- Cheerful
- Highly Organized
- Active listener
- Reliable
- Approachable
- Behavioral Management
- Payapp Softwares
- Techniques
- CPR certified
- Problem solver
- Record keeping
- Team leadership
- Skilled in Word, Excel
- Data analysis
- Client assessment and analysis
- Reading Comprehension
Timeline
Front Desk Receptionist
LaPorte Medical Clinical
05.2019 - 03.2021
Multimedia Monitor
Houston Area Safety Council
08.2015 - 11.2017
After School Teacher
Kiddie Academy
05.2014 - 08.2015
Associate of Arts - Early Childhood Education
San Jacinto College
Bachelor of Science - Health Administration
Sam Houston State University
Diploma - General Studies
La Porte High School
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