Emily Melear-Daniels
Watkinsville,GA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
30
30
years of professional experience
Work History
Administrative Manager
University Of Georgia
04.2015 - Current
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Verified customer information for orderly, up-to-date online systems.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and implemented strategies to maximize customer satisfaction.
OUT REACH /Specialist Consultant
USDA Forest Service
01.2006 - 03.2013
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Director of Summer and Afterschool Programs
Athens YWCO
01.1994 - 09.1996
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Attended approved training and continuing education courses to maintain certifications.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
Education
Master of Science - Natural Resources Management/ Masters of Education
University of Georgia
Athens, GA05.1998
Skills
- Sorting and Labeling
- Workflow Planning
- Office Equipment
- Strategic Planning
- Critical Thinking
- Education Staffing
- Database Administration
- Office Management
- Employee Performance Evaluations
- Customer Satisfaction
Languages
French
Full Professional
Timeline
Administrative Manager
University Of Georgia
04.2015 - Current
OUT REACH /Specialist Consultant
USDA Forest Service
01.2006 - 03.2013
Director of Summer and Afterschool Programs
Athens YWCO
01.1994 - 09.1996
Master of Science - Natural Resources Management/ Masters of Education
University of Georgia
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