Summary
Overview
Work History
Education
Skills
References
Timeline
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Emily Mercado

Gary,IN

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

5
5
years of professional experience

Work History

Maintenance Crew Member

Walmart
Merrillville, IN
11.2023 - Current
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Sweep, mop and vacuum floors of all areas.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Maintain janitorial supply inventory.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.

Hunting Clothing Team Lead

Bass Pro Shops
Portage, IN
11.2020 - 11.2023
  • Developed and implemented inventory control procedures to ensure accurate tracking of stock levels.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude.
  • Monitored employee performance and provided feedback for improvement when necessary.
  • Conducted regular price checks to ensure competitive pricing in the market.
  • Trained new employees on company policies, procedures and product knowledge.
  • Managed store displays ensuring they are well-organized, aesthetically pleasing and up-to-date with current trends.
  • Provided exceptional customer service by addressing inquiries promptly and professionally.
  • Assisted customers in selecting garments that met their individual needs.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.

Restaurant Team Member

Papa John's Pizza
Lake Station, IN
08.2019 - 11.2020
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Organized food preparation stations and regularly replenished supplies.
  • Collaborated with team to deliver timely service of items.
  • Ensured compliance with health and safety regulations in the kitchen area.

Education

High School Diploma -

Portage High School
Portage, IN
05-2020

Skills

  • Cleaning and sanitizing
  • Attention to Detail
  • Supply Management
  • Performance monitoring
  • Product Management
  • Operations Management
  • Supply Restocking
  • Customer interaction
  • Food Preparation
  • Order Taking
  • Team Leadership

References

References available upon request.

Timeline

Maintenance Crew Member

Walmart
11.2023 - Current

Hunting Clothing Team Lead

Bass Pro Shops
11.2020 - 11.2023

Restaurant Team Member

Papa John's Pizza
08.2019 - 11.2020

High School Diploma -

Portage High School

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Emily Mercado