Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EMILY FANSLOW

Cosmopolis,WA

Summary

Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Department Manager

McDonalds
03.2024 - Current
  • Maintained food safety and cleanliness standards across all prep and cooking stations
  • Managed daily and weekly inventory for key supplies, tracked usage trends, and communicated ordering needs to ensure smooth operations
  • Played a key role in reducing Food Over Base (FOB) by 20% in three months through improved portioning, training, and waste reduction
  • Conducted regular stock checks and minimized over-ordering and shortages by adjusting par levels based on sales volume
  • Regularly worked independently during drive-thru or slower shifts, handling order-taking, food prep, and guest service with full responsibility for operations
  • Promoted a consistent, high-quality guest experience through attention to food presentation and accuracy
  • Greeted guests, promoted specials, and took orders
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.

Shift Manager

McDonalds
01.2021 - Current
  • Led teams during fast-paced shifts, ensuring food was prepared to standard and served quickly
  • Operated POS systems and handled guest transactions with accuracy and efficiency
  • Resolved guest concerns with professionalism, focusing on customer recovery
  • Maintained cleanliness and organization in both front- and back-of-house areas
  • Memorized menu items and customization options to quickly take and prepare orders to guest preferences
  • Managed a team of upwards of ten people

Education

High School Diploma -

Yelm High School
Yelm, WA

Skills

  • Cleanliness
  • Customer Service
  • Dependability
  • Excels in Fast-Paced Environments
  • Food Safety
  • Memorization Skills
  • Problem Solving
  • Proficient in Operating POS Systems

Certification

  • Washington MAST Alcohol Server Seller Training
  • ServSafe Certified

Timeline

Department Manager

McDonalds
03.2024 - Current

Shift Manager

McDonalds
01.2021 - Current

High School Diploma -

Yelm High School

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EMILY FANSLOW