Emily Michael
Sylvan Lake,MI
Summary
I am a young and ambitious professional with a passion for design and customer relations; developing artistic talents through experience and personal education. My current hobbies include design and photography. Dedicated and positive, ready to bring energy to a new team.
Overview
8
8
years of professional experience
Work History
Entry Level Interior Designer
Self Employed
02.2017 - Current
- I can successfully implement details into designs that the client would find to be pleasing by thinking outside of the box.
- Thinking creatively about design concepts, aesthetics, and the client's inspirations to imagine what the client has envisioned.
- Creating floor plan design concepts using design applications and programs to prepare and illustrate plans.
- Developing mood boards to help clients find the correct products for their vision, and guide the project accordingly, as well as 2D and 3D designs for a better visual.
- Ordering/obtaining the necessary materials to make the client's vision come to life.
- Performing other related duties as assigned.
Server/Bartender
Eddie Merlot's Prime Aged Beef & Seafood
01.2024 - Current
- Ensuring that all guests felt welcomed and were given responsive, professional, and gracious service at all times.
- Creating vigilant rapport with guests, remembering their names and favorite menu items to make them feel valued during every visit.
- Preparing and serving alcoholic and non-alcoholic drinks following standard recipes.
- Making sure every cocktail was treated as an art piece so the guests could enjoy it visually, as well as the taste.
- Collaborating with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sylvan Table
07.2022 - 01.2024
- Eloquently crafted greetings and introductions for the guests while guiding them through tours of the 300-year-old barn where their dining experience was taking place.
- Gave the guests a sense of extra special treatment, and offered extended insights of the restaurant property to explore and admire its beauty.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Achieved many great reviews/feedback regarding exceptional service and personability.
Server/Bartender
Bitter Toms Distillery
09.2020 - 07.2021
- Greeted and welcomed guests into the distillery, which offered freshly crafted cocktails from the menu including custom-made specialties.
- Engaged in some light conversation to make their experience feel more personal.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
- Developed loyal clientele through skillful and approachable conversations; constant stellar service.
Secretary
Clever Canine
02.2020 - 04.2020
- Created and fostered relationships with pets and owners.
- Enthusiastically answered multi-line phone systems with dedication.
- Occasional caretaking of the pets.
- Handled sensitive information discreetly and accurately, while maintaining confidentiality when handling personal documents.
Sales Associate
Best Buy
04.2019 - 02.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds by store policy.
Restaurant Hostess
Outback Steakhouse
01.2018 - 03.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Graphic Design
Oakland Schools Technical Campus (OSTC)
Clarkston, MI05.2018
High School Diploma -
Clarkston High School
Clarkston, MI2018
Skills
- Graphic arts
- Attention to detail when designing or creating
- Detail-oriented drawing and sketching experience
- Experienced in software troubleshooting and problem-solving
- Concept Development
- Open and receptive to feedback and collaborating with others
- Strong people and communication skills
- Advanced photography experience
- Mac OS X proficient
Timeline
Server/Bartender
Eddie Merlot's Prime Aged Beef & Seafood
01.2024 - Current
Server
Sylvan Table
07.2022 - 01.2024
Server/Bartender
Bitter Toms Distillery
09.2020 - 07.2021
Secretary
Clever Canine
02.2020 - 04.2020
Sales Associate
Best Buy
04.2019 - 02.2020
Restaurant Hostess
Outback Steakhouse
01.2018 - 03.2019
Entry Level Interior Designer
Self Employed
02.2017 - Current
Graphic Design
Oakland Schools Technical Campus (OSTC)
High School Diploma -
Clarkston High School
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