Summary
Overview
Work History
Education
Skills
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References
Timeline
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Emily Michael

Sylvan Lake

Summary

Ambitious professional with a strong foundation in design and customer relations, honed through practical experience and self-directed learning. Proven ability to provide tailored services, listening to client needs, and collaborating on creative visions. Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to ongoing improvement and skill expansion.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Eddie Merlot's Prime Aged Beef & Seafood
01.2024 - Current
  • Ensuring that all guests felt welcomed and were given responsive, professional, and gracious service at all times.
  • Creating vigilant rapport with guests, remembering their names and favorite menu items to make them feel valued during every visit.
  • Preparing and serving alcoholic and non-alcoholic drinks following standard recipes.
  • Making sure every cocktail was treated as an art piece so the guests could enjoy it visually, as well as the taste.
  • Collaborating with team members during busy shifts for efficient workflow and excellent guest experiences.




Interior Designer

Patricia Interiors West
Troy
02.2025 - Current
  • I can successfully implement details into designs that the client would find pleasing by thinking outside of the box.
  • Thinking creatively about design concepts, aesthetics, and the client's inspirations to imagine what the client has envisioned.
  • Creating floor plan design concepts using design applications and programs to prepare and illustrate plans.
  • Developing mood boards to help clients find the correct products for their vision, and guide the project accordingly, as well as 2D and 3D designs for a better visual.
  • Ordering and obtaining the necessary materials to make the client's vision come to life.
  • Perform other related duties as assigned, take measurements, collect paint samples, order fabric or wallpaper cuttings, etc.
  • Designed functional and aesthetic residential spaces for diverse clients.
  • Collaborated with architects, contractors, and vendors to ensure project alignment.
  • Managed multiple projects simultaneously while adhering to timelines and budgets.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Created professional presentations to creatively communicate design intent and direction.

Bartender

Deer Lake Athletic Club
Clarkston
05.2025 - 09.2025
  • Prepared and served a variety of beverages to club members and guests.
  • Maintained cleanliness and organization of the bar area during shifts.
  • Engaged with patrons to ensure satisfaction and provide recommendations.
  • Collaborated with kitchen staff to coordinate food and drink orders efficiently.
  • Educated new staff on cocktail recipes and bar procedures effectively.
  • Performed opening and closing duties including restocking supplies.

Server

Sylvan Table
07.2022 - 01.2024


  • Eloquently crafted greetings and introductions for the guests while guiding them through tours of the 300-year-old barn where their dining experience was taking place.
  • Gave the guests a sense of extra special treatment, and offered extended insights of the restaurant property to explore and admire its beauty.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Achieved many great reviews/feedback regarding exceptional service and personability.

Server/Bartender

Bitter Toms Distillery
09.2020 - 07.2021
  • Greeted and welcomed guests into the distillery, which offered freshly crafted cocktails from the menu including custom-made specialties.
  • Engaged in some light conversation to make their experience feel more personal.
  • Provided attentive service during high-volume periods without sacrificing attention to detail.
  • Developed loyal clientele through skillful and approachable conversations; constant stellar service.

Secretary

Clever Canine
02.2020 - 04.2020
  • Created and fostered relationships with pets and owners.
  • Enthusiastically answered multi-line phone systems with dedication.
  • Occasional caretaking of the pets.
  • Handled sensitive information discreetly and accurately, while maintaining confidentiality when handling personal documents.

Sales Associate

Best Buy
04.2019 - 02.2020
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds by store policy.


Restaurant Hostess

Outback Steakhouse
01.2018 - 03.2019
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

High School Diploma -

Oakland Schools Technical Campus (OSTC)
Clarkston, MI
05.2018

High School Diploma -

Clarkston High School
Clarkston, MI
2018

Skills

  • Graphic arts
  • Attention to detail when designing or creating
  • Detail-oriented drawing and sketching experience
  • Experienced in software troubleshooting and problem solving
  • Concept development
  • Open and receptive to feedback, and collaborating with others
  • Strong people and communication skills
  • Advanced photography experience
  • Mac OS X proficient
  • Design presentation
  • Color theory
  • Time management
  • Graphic presentations
  • Digital photography
  • Graphic design
  • Illustration
  • Hand sketching
  • Sales expertise

Icon

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References

References available upon request.

Timeline

Bartender

Deer Lake Athletic Club
05.2025 - 09.2025

Interior Designer

Patricia Interiors West
02.2025 - Current

Server/Bartender

Eddie Merlot's Prime Aged Beef & Seafood
01.2024 - Current

Server

Sylvan Table
07.2022 - 01.2024

Server/Bartender

Bitter Toms Distillery
09.2020 - 07.2021

Secretary

Clever Canine
02.2020 - 04.2020

Sales Associate

Best Buy
04.2019 - 02.2020

Restaurant Hostess

Outback Steakhouse
01.2018 - 03.2019

High School Diploma -

Oakland Schools Technical Campus (OSTC)

High School Diploma -

Clarkston High School
Emily Michael
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