Compassionate veterinary technologist with background in providing comprehensive support in animal healthcare settings. Skilled in diagnostic procedures, patient care, and emergency response, ensuring high-quality treatment for animals. Strong communicator with ability to educate pet owners on animal health and wellness. Contributed to improving clinic efficiency through streamlining workflow and enhancing team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Veterinary Technician
Animal Care Centers Of NYC
New York
10.2021 - Current
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Administered and monitored anesthesia for surgeries and operations.
Prepared food to meet needs of animals under care with appropriate meals.
Walked animals outside to avoid accidents in play areas or bedding.
Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
Monitored vital signs during surgery and notified veterinarian of changes.
Supported veterinarians to drive quality care, advocate for pets and educate clients.
Operated anesthesia, oxygen and monitoring equipment.
Restrained and stabilized animals during examination and treatment to prevent injuries.
Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
Kept dogs safe by remaining alert to environmental conditions and nearby animals.
Prepared and administered medications and vaccines as prescribed by veterinarian.
Performed euthanasia when necessary according to established protocols.
Worked effectively in team environments to make the workplace more productive.
Prioritized and organized tasks to efficiently accomplish service goals.
Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
Shaved surgical areas and placed IV catheters in preparation for surgery.
Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Veterinary Receptionist
Steinway Court Veterinarian
New York
05.2018 - 10.2021
Conducted patient intake interviews to collect medical information and insurance details.
Performed basic bookkeeping functions such as balancing accounts receivable and payable records.
Called clients to confirm scheduled appointments and obtain additional details.
Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
Checked in patients prior to their appointment with the veterinarian or technician.
Prepared invoices for services rendered at the clinic and collected payments from clients.
Worked with clients to processes all financial transactions.
Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Filed medical records in an organized manner for easy access when needed.
Entered insurance, demographics and health history into patient database.
Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
Processed payments from clients including cash, credit cards, and checks.
Straightened up waiting room to maintain neat and organized space.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Monitored front desk operations to ensure smooth flow of traffic during peak hours.
Identified needs of customers promptly and efficiently.
Assisted veterinarians in examining animals.
Provided emotional support to pet owners during difficult times.
Educated clients on proper animal health care routines.
Provided detailed patient care instructions to pet owners.
Released patients to owners with care directions from veterinary staff.
Handled and restrained animals following safety requirements and procedures.
MVP and Captain of the Basketball Team at Robert H. Goddard High School of Communication Arts and TechnologyMVP and Captain of the Basketball Team at Robert H. Goddard High School of Communication Arts and Technology