Emily Miller
Cookeville,TN
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Arby's Restaurant
Sparta, TN
01.2021 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Second Assistant Manager
Shoe Sensation
Cookeville, TN
09.2019 - 05.2021
- Directed daily operations, including scheduling and customer service.
- Resolved customer complaints in a timely manner.
- Monitored cash register transactions to ensure accuracy of funds received.
- Coordinated promotional activities such as special sales, contests, and displays.
- Supervised employees in all aspects of job performance by providing guidance and direction.
- Created weekly schedules for store personnel based on projected customer traffic patterns.
- Analyzed business performance data and forecasted business results for upper management.
Education
High School Diploma -
Cookeville High School
Cookeville, TN05-2018
Skills
- Operations Management
- Recruiting and interviewing
- Team motivation
- Money Handling
- Marketing tactics
- Employee Performance Evaluations
- Sales monitoring
- Task Delegation
Accomplishments
- Graduated high school with honors
Timeline
Assistant Manager
Arby's Restaurant
01.2021 - Current
Second Assistant Manager
Shoe Sensation
09.2019 - 05.2021
High School Diploma -
Cookeville High School