Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Emily Mills

Hemet,CA

Summary

Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager

Smart Phase Energy
Temecula , CA
05.2021 - 03.2023
  • Created detailed reports on project progress for senior management.
  • Collaborated with cross-functional teams to ensure timely delivery of projects.
  • Ensured that all deliverables were completed in accordance with specifications and standards.
  • Documented processes and procedures related to the execution of projects.
  • Facilitated communication between stakeholders regarding project updates and changes.
  • Provided guidance to team members on tasks related to the execution of projects.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Updated project plans based on changing objectives, specifications, and staff availability.
  • Maintained project schedules by managing deadlines and adjusting workflow.
  • Identified, addressed and either resolved or escalated project issues.
  • Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.

Permit Technician

Green Day Solar
Cornoa, CA
01.2020 - 04.2020
  • Reviewed building permit applications for accuracy and completeness.
  • Developed, maintained, and updated filing systems for permits and related documents.
  • Assisted customers in obtaining permits and other regulatory approvals.
  • Organized and maintained filing systems for permits, applications, and related documents.
  • Scheduled inspections with local authorities for compliance with applicable laws and regulations.
  • Prepared paperwork for submission of applications for various types of permits.
  • Responded to inquiries from government agencies regarding permit applications or related issues.
  • Visited local offices to obtain necessary signatures on permit applications or other documents.
  • Reviewed existing permits and updated information as needed prior to submission of applications.
  • Provided guidance to clients regarding the process of obtaining various types of permits.
  • Coordinated between contractors, developers, architects, engineers, and inspectors throughout the permitting process.
  • Monitored progress on pending permit applications or renewals and provided timely updates as needed.
  • Scheduled building inspections as required at job completion.
  • Performed data entry into computerized databases related to permitting activities.
  • Examined building plans and blueprints to determine permit requirements.
  • Answered incoming calls and responded to customer inquiries.
  • Managed office supplies inventory and placed orders when necessary.

Medical Administrative Assistant

Access First Urgent Care
Hemet , CA
01.2012 - 12.2013
  • Greeted patients, verified insurance coverage and collected copayments.
  • Answered phones, scheduled appointments, and provided general information to callers.
  • Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
  • Verified accuracy of medical codes on claims prior to submission.
  • Maintained a filing system for patient records and physician orders.
  • Ordered office supplies and maintained inventory levels of medical supplies.
  • Assisted with scheduling diagnostic tests such as X-rays, MRIs, CT scans., when requested by physicians or nurse practitioners.
  • Performed data entry tasks including transcribing dictation of medical reports into electronic health records system.
  • Scanned documents into EHR systems according to established protocols.
  • Retrieved lab results from outside laboratories and entered them into EHR systems.
  • Processed incoming mail such as invoices, payments and correspondence.
  • Answered phone calls to provide assistance, information, and medical personnel access.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Confirmed patient information, collected copays and verified insurance.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Updated patient accounts and information daily.
  • Compiled physical and digital documents, charts, and reports.
  • Scheduled patient appointments, accounting for physician availability and optimal patient loads.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Reached out to patients day before scheduled appointments to confirm times and instructions.
  • Documented and responded to incoming correspondences to address questions.
  • Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Received and screened telephone calls and visitors by determining or addressing needs.

Education

Some College (No Degree) - Physical Education

Mt San Jacinto College
San Jacinto

Skills

  • Document Control
  • Customer Service
  • Incidents management
  • Organizational Management
  • Inventory Management
  • Project management abilities
  • Customer Relationship Management (CRM)
  • Interpersonal Communication
  • Purchasing and procurement
  • Client Relations
  • Technology
  • Operations Management
  • Team Leadership
  • Unsurpassed work ethic
  • Superb time management skills

Affiliations

  • Soccer coach managing 3 teams at a time with anywhere from 6 to 15 players on a team.
  • Successful time management to arrange and execute practices for different developmental age groups.
  • Punctuality, arriving before the teams and leaving after to maintain professionalism and reliability.

Certification

  • Class C competitive Coaching license through USSA
  • Intermediate Coaching license in alliance with FIFA regulations.
  • CPR certified.
  • First Responder certified.
  • Regional referee certified.
  • Enphase battery commissioning/ load controller.
  • Enphase solar installation.
  • Enphase Storage design.
  • Enphase Storage gernator support.

Timeline

Operations Manager

Smart Phase Energy
05.2021 - 03.2023

Permit Technician

Green Day Solar
01.2020 - 04.2020

Medical Administrative Assistant

Access First Urgent Care
01.2012 - 12.2013

Some College (No Degree) - Physical Education

Mt San Jacinto College

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Emily Mills