Emily Minerd

Organized and planned family events and activities.

Developed strong organizational and time management skills.

Managed household and family responsibilities,including child care and housekeeping.

Picking out ordered items from storage shelves or rooms using barcodes, serial numbers, etc while maintaining a high pulling accuracy rate.

Assisted customers in selecting items that met their individual needs and preferences. Accurately picks items in customers' orders, packs items in bags, and prepares bags for handoff to couriers to maintain a high level of customer service while ensuring customer satisfaction.

Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control. Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees. Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Managed daily operations of coffee shop, including scheduling staff and ordering supplies. Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction. Oversaw all employee training programs related to coffee preparation, customer service, and store policies.