Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Minter

Montague,NJ

Summary

Dynamic and results-driven professional with extensive experience at TJ Maxx, excelling in customer service and teamwork. Proven ability to enhance store appeal and foster customer loyalty while efficiently managing cash transactions. Recognized for problem-solving skills and maintaining high standards in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Sales Associate

TJ Maxx, TJX Companies
10.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Deli Manager

Montague Grille & Deli
03.2024 - 04.2025
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.

Merchandise Coordinator

TJ Maxx, TJX Companies
08.2023 - 02.2024
  • Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Trained new team members on company policies, procedures, and merchandising best practices.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Collaborated with store managers to optimize product placement and enhance customer experience.

Sales Associate

HomeGoods
12.2019 - 01.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Managed efficient cash register operations.

Education

High School Diploma -

Kittatinny Regional High School
Newton, NJ
06.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Adapt to diverse groups

Timeline

Deli Manager

Montague Grille & Deli
03.2024 - 04.2025

Merchandise Coordinator

TJ Maxx, TJX Companies
08.2023 - 02.2024

Sales Associate

TJ Maxx, TJX Companies
10.2021 - Current

Sales Associate

HomeGoods
12.2019 - 01.2021

High School Diploma -

Kittatinny Regional High School

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