Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Emily Mire

Marrero,LA

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

WCT/Lead Cashier

Buffalo Wild Wings
Covington, LA
11.2020 - 05.2023
  • Greeted customers and provided excellent customer service.
  • Confirmed all transaction details for accuracy in terms of prices, quantities, and discounts.
  • Organized backroom operations including receiving, storing, restocking merchandise.
  • Handled escalated customer service issues professionally and courteously.
  • Responsible for opening and closing registers accurately according to established procedures.
  • Adhered strictly to security protocols regarding cash handling such as issuing change orders or voids.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Guided team on addressing various customer requirements efficiently

Bank Teller

OnPath FCU (aka ASI FCU)
Covington, LA
05.2019 - 03.2020
  • Handled customer transactions precisely, ensuring accurate deposits and withdrawals
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Followed strict compliance guidelines when completing financial transactions for customers.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Reconciled cash and checks against computer records at end of shift.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Took on additional shifts during busy periods to minimize staffing shortages.

Education

High School Diploma -

Mandeville High School
Mandeville, LA
05-2014

Associate of Applied Science - Massage Therapy

Delta College
Covington, LA
06-2021

Skills

  • Customer Assistance
  • POS System Training
  • Transaction Processing Skills
  • Cash Drawer Reconciliation
  • Opening and closing procedures
  • Conflict Resolution
  • Dependability
  • Precision-Focused Approach
  • Workplace Safety
  • Excellent communication skills
  • Calmness in High-Pressure Situations
  • Cheerful
  • Strong Work Ethic
  • Hospitality and accommodation
  • Consistent Quality Assurance

Affiliations

  • Marching Band/Color Guard
  • Theater
  • Therapeutic Massage/Trigger point Release

Languages

English
Native/ Bilingual

Accomplishments

  • Valedictorian 2021

References

References available upon request.

Timeline

WCT/Lead Cashier

Buffalo Wild Wings
11.2020 - 05.2023

Bank Teller

OnPath FCU (aka ASI FCU)
05.2019 - 03.2020

High School Diploma -

Mandeville High School

Associate of Applied Science - Massage Therapy

Delta College

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Emily Mire