Emily Mitchell
Kingwood
Summary
Dynamic leader with expertise in team management and inventory control, honed at Olive Garden. Successfully implemented training programs and marketing strategies, driving KPI results and enhancing guest engagement. Proven ability to streamline processes and build community networks, fostering growth and compliance in diverse environments. Passionate about creating impactful experiences and achieving operational excellence.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Olive Garden
01.2015 - Current
- Coordinated team schedules to optimize coverage during peak service hours and minimize labor costs.
- Implemented training programs to enhance team skills and improve overall service quality.
- Conducted regular inventory audits to ensure stock accuracy and reduce waste.
- Developed marketing strategies to increase local awareness and drive restaurant traffic.
- Delivery of KPI's
- Comprehensive restaurant oversight- team and management schedules, holiday planning, product roll outs, training and staffing.
Site Director, Curriculum Coordinator
YMCA of Greater Houston
06.2012 - 01.2015
Oversight of after school care programs, ensuring compliance with state licensing requirements.
Direction of staff at sites
Creating and facilitating enrichment curriculum at all after school sites within our branch, age ranging from 4-15.
Education
No Degree - Hospitality
Sam Houston State University
Huntsville, Texas, TXHigh School Diploma -
Huntsville High School
Huntsville, Texas, TX06-2012
Skills
- Team management
- Inventory control and record keeping
- Guest engagement
- Staff management
- Creation and Implementation of tools and processes to streamline results
- Community networking to build traffic
- Team coaching to build the foundation to earn one more visit
- Driving results for KPI's
Timeline
Restaurant Manager
Olive Garden
01.2015 - Current
Site Director, Curriculum Coordinator
YMCA of Greater Houston
06.2012 - 01.2015
No Degree - Hospitality
Sam Houston State University
High School Diploma -
Huntsville High School