Emily Mizerany
Miami,FL
Summary
Dynamic and dependable, honed skills in marketing and customer service at The Lodge Health and Wellness. Excelled in multitasking and event planning, boosting customer retention through innovative loyalty programs. Proven track record in fostering positive guest experiences, demonstrating a proactive approach and workplace professionalism.
Overview
4
4
years of professional experience
Work History
Internship
The Lodge Health and Wellness
Miamisburg, FL
08.2024 - Current
- Participated in brainstorming sessions for new marketing tactics and product ideas.
- Supported the development and implementation of loyalty and customer retention programs.
- Conducted market research to identify target markets and develop effective campaigns.
Front of House Employee
Panda Express
Tallassee, FL
11.2022 - 12.2024
- Performed opening and closing duties such as counting money, organizing supplies.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Server
Sushi Bay
Miami, FL
07.2021 - 08.2021
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
Bachelor of Science - Communication And Media Studies
Florida State University
Tallahassee, FL12-2024
Skills
- Workplace Professionalism
- Dependable and reliable
- Flexible schedule
- Multitasking and organization
- Fast learner
- Proactive
Timeline
Internship
The Lodge Health and Wellness
08.2024 - Current
Front of House Employee
Panda Express
11.2022 - 12.2024
Server
Sushi Bay
07.2021 - 08.2021
Bachelor of Science - Communication And Media Studies
Florida State University
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