Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Emily Moellering

Bellingham,WA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

10
10
years of professional experience

Work History

Process Shift Lead

Best Buy
10.2022 - Current
  • Completed store opening and closing procedures.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepares product for new releases and ensures ease of sales for customers and associates
  • Leading truck processing and verifying lock up and holiday/seasonal product

Truck Lead

Best Buy
08.2021 - Current
  • Ensures product is properly secured to reduce store shrink
  • Receives and documents product from trucks
  • Validates all product on manifests are accounted for and reports any discrepancies to correct teams
  • Accurately processes required paperwork
  • Confirms product is properly put away on sales floor properly in a timely manner
  • Oversees truck team to ensure high productivity and accuracy
  • Established roles for each team member according to their skills to increase productivity

SWAT/Product Flow Specialist

Best Buy
05.2021 - Current
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.
  • Completed daily cycle counts to maintain accuracy of records.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Controlled reduction of loss inventory by protecting company assets.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Merchandiser Specialist

Best Buy
07.2018 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Conducted regular store audits to verify compliance with company policies.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created visual displays to highlight new and featured products.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Identified opportunities to increase store sales and developed actionable strategies.
  • Planned and implemented product launches and promotions for assigned stores.
  • Stocked designated items on shelves, end caps and displays.
  • Supervise Third Party Vendor projects and report incidents/mistakes as needed as well as keeping good relationships and assisting vendors when applicable
  • Performed ad set, price changes, clean and bright, display functionality and related duties
  • Identify high shrink areas and worked directly with management to order and install lock up cages
  • Created informational chit cards to put in place of high shrink product to ensure sales while reducing store revenue loss

Men's/Kids Department Lead

Gordmans Department Store
11.2015 - 06.2018
  • Communicated with managers of other departments to maintain transparency.
  • Oversaw efficient inventory stocking and supply rotation.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Bakery Clerk

Hy-Vee
11.2013 - 11.2015
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Took on average 5 customer orders in person or by phone per day with clear detailed instructions of their desired cake/baked goods order
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage

Education

High School Diploma -

Calamus-Wheatland Sec Attendance Center
Wheatland, IA
04.2013

Skills

  • Attention to Detail
  • Problem-Solving Skills
  • Exceptional Time Management Skills
  • Organizational Skills
  • Project Management
  • Vendor Relationships
  • Display Installation
  • Inventory Management
  • Shipment Processing

Timeline

Process Shift Lead

Best Buy
10.2022 - Current

Truck Lead

Best Buy
08.2021 - Current

SWAT/Product Flow Specialist

Best Buy
05.2021 - Current

Merchandiser Specialist

Best Buy
07.2018 - Current

Men's/Kids Department Lead

Gordmans Department Store
11.2015 - 06.2018

Bakery Clerk

Hy-Vee
11.2013 - 11.2015

High School Diploma -

Calamus-Wheatland Sec Attendance Center

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Emily Moellering