Summary
Overview
Work History
Education
Languages
Timeline
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Emily Molina

Homestead,FL

Summary

Professional logistics coordinator with deep expertise in managing shipping operations and streamlining supply chain processes. Adept at fostering team collaboration and adapting to changing needs, ensuring reliable and timely delivery. Skilled in inventory management, route optimization, and vendor coordination, consistently driving operational efficiency and achieving results. Known for strong problem-solving abilities and effective communication, vital for maintaining seamless logistical operations.

Overview

2025
2025
years of professional experience

Work History

Logistics Shipping Coordinator

ITG Export Inc
  • Monitored shipment status to proactively resolve issues before impacting delivery timelines or customer satisfaction levels.
  • Ensured compliance with international shipping regulations, minimizing delays and penalties.
  • Resolved billing discrepancies by liaising with accounting department personnel, ensuring accuracy in financial reporting related to shipping activities.
  • Maintained detailed records of all shipments, ensuring proper documentation for audits and compliance purposes.
  • Enhanced customer satisfaction with timely and accurate order fulfillment coordination.
  • Reviewed paperwork to determine priorities and set schedules.

Executive Administrative Assistant

Maria Elena Headpieces
06.2019 - 03.2024
  • Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Organized and updated schedules for executives.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Handled confidential and sensitive information with discretion and tact.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Sales Manager

South Dade Wireless
08.2001 - 06.2019
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Attended industry events and conventions to expain sales opportunities.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Built relationships with customers and community to establish long-term business growth.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Education

Junior High School -

Jose Pablo Morales
Toa Alta, Puerto Rico
05.1989

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Executive Administrative Assistant

Maria Elena Headpieces
06.2019 - 03.2024

Sales Manager

South Dade Wireless
08.2001 - 06.2019

Logistics Shipping Coordinator

ITG Export Inc

Junior High School -

Jose Pablo Morales

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Emily Molina