Dynamic professional with a versatile background, including a pivotal role at Superior Schools, where I enhanced student engagement and safety. Skilled in bilingual communication and leadership, I excel in fast-paced environments, demonstrating exceptional customer service and organizational skills. Proven ability in floral design and veterinary assistance, I consistently exceed employer expectations.
•Plan and facilitate engaging activities for children.
•Assist students with homework and promote good behavior and manners.
•Communicate effectively with parents regarding student progress.
•Ensure the safety of children during playtime and activities.
•Maintain a clean, organized, and safe environment.
•Designed floral arrangements for various occasions, ensuring high-quality displays.
•Assisted customers in selecting flowers, vases, and other accessories.
•Provided care instructions for flowers and plants.
•Managed phone and online orders while providing excellent customer service.
•Maintained inventory and organized displays to attract customers.
•Maintained clinic cleanliness and organization.
•Cared for animals by feeding, watering, and exercising them.
•Restrained animals during exams and procedures for their safety.
•Assisted in surgery preparation, monitored anesthesia, and supported veterinarians during procedures.
•Scheduled appointments, answered phone calls, and managed client records.
•Sanitized surgical instruments and assembled setup for operations.
•Prepared food and ensured cleanliness in all prep and service areas.
•Managed mobile and in-store food orders efficiently.
•Created and bagged chips, prepared salsa, and cut fresh produce.
•Provided excellent customer service at the front counter.
•Greeted customers and ensured a positive dining experience.
•Prepared food, including baking bread and cookies, while adhering to food safety standards.
•Handled cash transactions and completed light administrative paperwork.
•Maintained cleanliness of the store, deli, and restrooms.
•Monitored stock levels, received deliveries, and trained new employees.
•Processed food orders in person, over the phone, and through mobile platforms.
•Greeted and assisted customers with money orders and answered product-related questions.
•Served food and drinks while maintaining high customer service standards.
•Restocked shelves, cleaned the shop, and closed the store at the end of shifts.
•Managed sales and ensured customer satisfaction.
Bilingual: Fluent in English and Spanish
Strong communication and interpersonal skills
Customer service excellence in retail, food service, and hospitality
Time management and multitasking in fast-paced environments
Leadership and training experience in supervisory roles
Floral design and creativity for special occasions
Veterinary assistance: animal care, clinic maintenance, and surgery prep
Food preparation and adherence to health and safety standards
Inventory management and organization
CPR certification (September 2024)