Emily Monticello
New Boston
Summary
Store manager with proven expertise in team leadership and operational efficiency at Toarmina’s Pizza. Excelled in staff training, inventory management, and enhancing customer experience through decisive problem-solving. Skilled in maintaining a positive environment, ensuring high productivity levels, and maintaining rigorous safety protocols. Demonstrated ability to adapt and thrive in high-pressure situations, driving significant improvements in store operations.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success while helping others.
Overview
5
5
years of professional experience
Work History
Manager
Toarmina’s Pizza
02.2020 - Current
-Completed daily responsibilities of store opening and closing procedures.
-Managed store operations efficiently during absence of senior leadership.
- Interviewing and hiring employees.
-Executed consistent weekly checks of store inventory.
-Monitored staff productivity to ensure maximum efficiency.
- Reporting any unprofessional behavior to my bosses and/or addressing the concerns with the employee myself in a professional way.
-Adapted quickly to high-pressure environments with efficiency.
-Maintained efficiency by correcting issues in real-time for improved customer experience.
-Handled incoming calls, managed orders digitally, completed customer checkouts.
-Greeted customers and staff upon arrival.
-Ensured adherence to sanitization protocols for a clean environment.
-Trained new employees in a thorough and efficient way.
-Made the work schduele when bosses needed.
Education
High School Diploma - N/A
Huron High School
New Boston, MI05.2021
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Documentation and reporting
- Shift scheduling
- Conflict resolution
- Clear communication
- Safety procedures
- Work prioritization
- Inventory management
- Positive attitude
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team development
- Hiring and training
- Managing operations and efficiency
- Active listening
Timeline
Manager
Toarmina’s Pizza
02.2020 - Current
High School Diploma - N/A
Huron High School
Similar Profiles
Mary BrummMary Brumm
Owner/CEO at South Lyon Toarmina’s PizzaOwner/CEO at South Lyon Toarmina’s Pizza
Gnouma AladineGnouma Aladine
Coursier livreur de pizzas at Capri pizza / pizza Time / pizza fiveCoursier livreur de pizzas at Capri pizza / pizza Time / pizza five
Bijal PatelBijal Patel
Customer Service Representative at Pizza Pizza LimitedCustomer Service Representative at Pizza Pizza Limited
Brittney ButlerBrittney Butler
Web Support Specialist (remote) at US BankcorpWeb Support Specialist (remote) at US Bankcorp
Lily CristLily Crist
Veterinary Assistant at North MO Large Animal ClinicVeterinary Assistant at North MO Large Animal Clinic