Summary
Overview
Work History
Education
Skills
References
Timeline
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Emily Moore

Clarksville,TN

Summary

Dynamic professional with a proven track record as a non-clinical case manager with the Exceptional Family Members Program (EFMP), adept in Skill Development Empowerment and Effective Communication Techniques. Excelled in building professional relationships and empowering military families through strategic support plans, achieving significant advancements in client self-sufficiency and advocacy. Renowned for critical thinking and fostering intercultural sensitivity across diverse groups.

Overview

15
15
years of professional experience

Work History

Exceptional Family Member Program

Patriot Enterprises
Fort Campbell, KY
02.2022 - Current
  • Supplied essential information related to financial literacy programs, childcare services/resources for spouses' employment opportunities/state-provided benefits/community support networks tailored to the unique requirements of military families.
  • Proven experience in non-clinical case management accessing individual family needs, developing comprehensive support plans, and coordinating access to empower military families in achieving their goals with a focus on advocacy and collaboration.
  • Successfully guided military families through needs assessments to establish clear and measurable family goals.
  • Effectively demonstrated the ability to advocate for clients' needs and rights when navigating complex systems.
  • Engaging with military units, service members, and various agencies to promote seamless access to services while empowering special needs families to achieve self-sufficiency.
  • Leveraged various communication platforms including Facebook, Video, Teams, and Teleconference.
  • Foster strong communication and problem-solving skills via continuous collaboration with federal, state, and local organizations to share crucial data.
  • Building professional relationships to secure essential resources through maintaining key points of contact.
  • Experience in conducting weekly outreach, monthly support meetings, recreational activities, and community events to identify potential clients.
  • Fostering an active listening environment that promotes self-reflection, positive change, and empowerment through developing customized action plans.
  • Researched new strategies for assisting individuals in achieving success in various aspects of life.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Ability to build rapport and trust with clients.

Self-Contained Special Education Teacher/Education Assistant

Clarksville Montgomery County Schools
Clarksville, TN
08.2020 - 02.2022
  • Enabling students to become socially and academically successful by advocating for various behavioral and environmental needs.
  • Foster a creative, interactive, and inviting environment to fulfill a range of behavioral and cognitive needs of a diverse student audience.
  • Utilizing knowledge and skills to support teachers and school teams in delivering positive behavior support and addressing inappropriate student behavior.
  • Improved student behavior by executing behavior change strategies focusing on functional-based intervention planning.
  • Expedite resolution of complex support cases in liaison with cross-functional teams while developing and participating in IEP meetings.
  • Established positive relationships with students, families, and staff members.

Long-Term Substitute Teacher

Clarksville Montgomery County Schools
Clarksville, Tennessee
10.2018 - 08.2020
  • Delivered a range of education, therapy, and support services from pre-kindergarten through 12th grade.
  • Cultivated an inclusive environment for students with diverse academic, socioeconomic, and cultural backgrounds.
  • Enabled students to live meaningful lives and reach/fulfill self-development goals, by cultivating a safe, secure, and stable environment.
  • Empowered the youth to make informed choices and have better control over their lives by devising/implementing person-centered and behavior-support strategies.
  • Accomplished positive behavior outcomes and improved students' well-being by gathering/analyzing data sets, testing, progress monitoring, proctoring final exams, and evaluating lesson plans.
  • Incorporated technology into lessons whenever possible to increase engagement.

Stay at Home Active Duty-Military Parent

Self-employeed
Colorado Springs, CO
04.2010 - 10.2018
  • Created school presentations outlining key points from discussions held during committee meetings for wider dissemination.
  • Facilitated open parent-teacher organization dialogue among team members during meetings by encouraging participation from all individuals present.
  • Assisted with fundraising efforts by researching and engaging potential sponsorships.
  • Tracked fundraising progress during campaign at various school and military events.
  • Coordinated volunteer activities at fundraising events.
  • Utilized planning, time management, and problem-solving skills to resolve any issues that may arise during three military CONUS moves.
  • Consistently supported community initiatives through regular volunteer participation in Manna Cafe and Shower Up events.
  • Facilitated weekly volunteer efforts and secured donations for clothing, shoes, backpacks to assist high-needs families through Moore Magnet School.
  • Volunteered with the Bereavement Soldier Family Support Care Team at Woodman Valley Chapel.
  • Provided advice to mentees on career paths, job opportunities, and educational options.
  • Facilitated consistent tutoring and mentoring sessions for at-risk students at Moore Magnet.

Education

Certified Life Coach - Mindset, Positive Psychology

Certified Life Coach Institute
Colorado Springs, CO
12-2024

Bachelor of Arts - Sociology

American Public University
Charles Town, WV
08-2018

Master of Science - Special Education

Liberty University
Lynchburg, VA

Skills

  • Skill Development Empowerment
  • Results-Oriented Goal Planning
  • Facilitated Personal Development Sessions
  • Team Engagement Strategies
  • Behavioral Improvement Strategies
  • Customer Needs Evaluation
  • Establishing Connections
  • Professional Relationship Building
  • Effective Communication Techniques
  • Optimistic Attitude
  • Effective Relationship Building
  • Virtual Office Readiness
  • Intercultural Sensitivity
  • Proficient in Conflict Management
  • Critical Thinking Skills
  • Effective Communication Skills
  • Clear Written Communication
  • Clear Verbal Communication

References

  • Lisa Webber, EFMP System Navigator

      Office: (270) 798-2727

      Cell: (931) 980-8022

  • Danesha Baldwin, ACS Specialist

      Office: (785) 239-9435

      Cell: (850) 559-4649

  • Melissa Dunn, Family Advocacy Representative

       Office: (270) 412- 5500

       Cell: (503) 894- 3928

  • Rosemary Belisle, ACS Outreach Coordinator

      Office: (270) 956-3132

       Cell: (931) 980-5874

  • Sasha Ledezma, DoDEA Schools Special Education

        Cell: (315) 767-6257

Timeline

Exceptional Family Member Program

Patriot Enterprises
02.2022 - Current

Self-Contained Special Education Teacher/Education Assistant

Clarksville Montgomery County Schools
08.2020 - 02.2022

Long-Term Substitute Teacher

Clarksville Montgomery County Schools
10.2018 - 08.2020

Stay at Home Active Duty-Military Parent

Self-employeed
04.2010 - 10.2018

Certified Life Coach - Mindset, Positive Psychology

Certified Life Coach Institute

Bachelor of Arts - Sociology

American Public University

Master of Science - Special Education

Liberty University

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