Emily Moore
Chattanooga,TN
Summary
Dedicated and organized professional with experience in customer service, office administration, and team coordination. Proven ability to manage multiple tasks in a fast-paced environment while delivering exceptional service. Strong communication, problem-solving, and time-management skills. Experienced in supporting various aspects of office operations, from answering high-volume phone calls and providing customer support to managing schedules and maintaining office functionality. Quick thinker and effective team player with a strong work ethic and attention to detail.
Overview
4
4
years of professional experience
Work History
After-School Care Provider
St. Nicholas School
05.2024 - Current
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Communicated effectively with parents about their child''s progress and concerns, fostering open dialogue between families and providers.
- Developed age-appropriate activities and crafts to engage children.
Receptionist
Title & Escrow Of Lawrence County
05.2021 - 08.2023
- Managed high-volume phone traffic, answering multiple lines, placing callers on hold, and ensuring that accurate messages were delivered to appropriate personnel.
- Provided excellent customer service by assisting clients both in person and over the phone with inquiries and concerns.
- Handled errands efficiently, including trips to local courthouses, banks, and real estate offices, to support business operations.
- Maintained office efficiency by stocking and organizing copiers in common areas and individual offices.
- Demonstrated strong organizational skills and multitasking abilities in a fast-paced environment, ensuring smooth office communication and workflow.
Lifeguard
Lawrenceburg Golf and Country Club
05.2022 - 07.2023
- Performed daily opening duties, including retrieving the pool vacuum, setting up umbrellas, arranging chairs, and unlocking restroom facilities.
- Ensured the children's pool was properly filled and ready for use before the facility opened to patrons.
- Maintained a clean, organized, and safe pool environment for guests by handling equipment setup and addressing facility needs.
- Assisted in creating a welcoming atmosphere by preparing the pool area to meet high cleanliness and operational standards.
- Monitored and managed the pool's setup efficiently, ensuring readiness for visitors at the start of each day.
- Performed regular cleaning and maintenance of pool equipment.
Education
Bachelor of Science - Psychology
The University of Tennessee At Chattanooga
Chattanooga, Tennessee05-2025
Skills
- Accurate record-keeping
- Multitasking and prioritizing tasks effectively
- Adapting to new challenges and finding creative solutions
- Customer service and client relations
- Experience with online scheduling or messaging systems
- Organizational and time-management skills
- Data inputting
- Multi-line phone system operation
Accomplishments
- The Marguerite Shepard Initiative - Green Academic Honor Society - Fall 2023
- Dean's List - Fall 2023
Affiliations
- Alpha Gamma Delta - (March 2023 - present)
- Alpha Gamma Delta - Mental Health Committee - (August 2024 - December 2024)
Volunteer Experience
- Meals on Wheels (February 2023 - Present) - Volunteer monthly, assisting with the pickup and delivery of meals to individuals who are unable to drive or move around easily.
- Ronald McDonald House, Chattanooga (October 2024 - present) - Contribute to various tasks and events to support families staying at the Ronald McDonald House.
Timeline
After-School Care Provider
St. Nicholas School
05.2024 - Current
Lifeguard
Lawrenceburg Golf and Country Club
05.2022 - 07.2023
Receptionist
Title & Escrow Of Lawrence County
05.2021 - 08.2023
Bachelor of Science - Psychology
The University of Tennessee At Chattanooga
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