Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Emily Moreno

Garland
Emily Moreno

Summary

Most rewarding accomplishments have been developing a full suite of new products for in-person and e-learning environment for up-and-coming coaching program, and streamlining production costs through an analytical approach and knowledge of manufacturing processes.


Talent for creating visually appealing media that effectively drives results. Top-notch team leader and complex problem-solver.

Overview

6
years of professional experience
1
Certification

Work History

Mpowered Families

Product Development Lead
05.2022 - 12.2023

Job overview

  • Identified areas for improvement within existing product lines and developed strategies for continuous enhancement.
  • Increased efficiency with process optimization initiatives that streamlined workflows across the entire product development cycle.
  • Enhanced product quality by conducting thorough market research and incorporating user feedback into design improvements.
  • Created product roadmaps to help guide product development processes and align with overall business goals.
  • Managed product development budgets, expenditures and research.
  • Developed innovative products for increased customer satisfaction and market share growth.
  • Collaborated with cross-functional teams to ensure seamless product development and launch.
  • Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
  • Conducted thorough evaluations of existing products, recommending enhancements that led to improved customer satisfaction rates.
  • Managed multiple projects effectively in demanding environment with tight deadlines.
  • Contributed to a positive team environment by actively participating in brainstorming sessions, sharing insights, and collaborating on project goals.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Created compelling visual presentations to effectively communicate complex ideas to clients and stakeholders.
  • Developed the framework for the company's brand standards and guidelines.
  • Developed and maintained comprehensive library of product materials and design assets for easy access and reuse.
  • Established user-friendly design system to increase user experience.
  • Utilized strong typography skills to create visually striking print mate rials that captured attention and conveyed key messages clearly.
  • Developed engaging multimedia content for e-learning platforms, facilitating increased participants understanding and retention of material.

Superpowers HQ

Executive Assistant
03.2021 - 05.2022

Job overview

  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing professional & personal travel arrangements and coordinating accommodations For the executive.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Managed to track, analyze, and report on performance and sales data.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Moreno Lawn Care

Marketing Coordinator & Administration
04.2019 - 12.2023

Job overview

  • Creating graphic marketing material for the company
  • Creating brand specific shirts/gear and placing distributor orders for the company
  • Responsible for posting relevant social media content to our various sites
  • Responding to social media content and inquiries as well as responding to email inquiries from potential clients
  • Adding, updating and organizing business information on the business website
  • Responsible for organizing the client-provider schedule
  • Organizing monthly overview of sales and projection meetings.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support new services and promotions.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Reconciled daily sales, returns, and financial reports in QuickBooks.
  • Established QuickBooks accounting system to reflect accurate financial records.

Dallas Arboretum and Botanical Garden

Public Programs Associate
02.2018 - 12.2018

Job overview

  • Answering guest questions regarding content in the gallery, events, or directions.
  • Enhanced visitor experience by providing engaging and informative tours of exhibits.
  • Guided groups of visitors on scheduled tours effectively managing large groups of people and school field trips.
  • Start the day by setting up gallery and end the day cleaning up and returning everything to proper storage.
  • Developed and presented content for educational presentations.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Collaborated with the security team to swiftly respond to security incidents and effectively resolve security issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Dallas Community Colleges
Dallas, TX

Associates in Applied Science from Business
04.2019

University Overview

Skills

  • Customer Service
  • Photography
  • Design Strategy
  • Product Roadmapping
  • Product Documentation
  • Product Launch Strategies
  • Brand Creation & Positioning
  • Marketing Strategy
  • Team Leadership
  • Client Relationship Management
  • Digital Media
  • Graphic Design
  • Copywriting Expertise
  • Social Media Management
  • Web Development
  • Adobe Creative Suite

Certification

Stagen Foundational Leadership Course Graduate - Fall 2022

Timeline

Product Development Lead
Mpowered Families
05.2022 - 12.2023
Executive Assistant
Superpowers HQ
03.2021 - 05.2022
Marketing Coordinator & Administration
Moreno Lawn Care
04.2019 - 12.2023
Public Programs Associate
Dallas Arboretum and Botanical Garden
02.2018 - 12.2018
Dallas Community Colleges
Associates in Applied Science from Business

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Emily Moreno