Microsoft Softwares
Emily Morin
Management
Crandall,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks Coffee Company
12.2011 - 02.2024
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
Associate of Arts - Small Business Administration And Management
Austin College
Sherman, TXSkills
- Human Resources
- Business Development
- Team leadership and coaching
- Budget Control
- Business marketing
- Marketing Strategies
- Employee Scheduling
- Staff training/development
- Retail Inventory Management
- Recruitment and hiring
Software
Payroll Administration/Processing
FMLA
ATS Software
Oracle Symphony
Enterprise Resource Planning System
Certification
- PT - Phlebotomy Technician
- Certified Phlebotomy Technician, Phlebotomy Now - 1 year
- Certified Food Safety Manager, National Registry of Food Safety Professionals - 5/11/22 to 5/11/27
Timeline
Store Manager
Starbucks Coffee Company
12.2011 - 02.2024
Associate of Arts - Small Business Administration And Management
Austin College
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