Hardworking professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to BJC and Memorial Hospital Auxilairy.
Overview
33
33
years of professional experience
Work History
Interim Manager
Belleville - BJC
Belleville, IL
Administrative Assistant
Memorial Hospital Belleville - BJC
Belleville, IL
02.2022 - Current
ce Clerk II
Memorial Hospital
09.2012 - 02.2022
ce Coordinator
Memorial Hospital Belleville - BJC
Belleville, IL
01.2020 - 07.2020
ce Clerk
Aflac Insurance District Office
Belleville, IL
05.2000 - 09.2012
Delivers expert administrative support to management, staff
and nearly 400 volunteers by efficiently handling a wide
range of routine and special tasks
Create and update
PowerPoint presentations for training purposes.Analyze
financial reports and create monthly Excel spreadsheets
showing profits for Gift Shops and Auxiliary.Compile, edit and
distribute monthly minutes, Annual reports and other
communications to volunteer members.Create informational
packets for Board Members to include updated hospital
procedures, changes in Auxiliary procedures and other
important issues.Create digital signage and artwork for
fundraising events, vendor sales and Gift Shop events
Write articles for each addition of Weekly Rounds.Provide
training, support and scheduling of volunteers.Maintain
volunteer records in Volgistics database.Analyze and enter all
invoices for payment.Offer excellent customer service and
assist employees with medical uniform purchases.Perform
cash, credit card and payroll deduction purchases.Provides
back up assistance to Gift Shop when needed
Applied advanced administrative and analytical skills in
overseeing all day-to-day operational activities.Provided
administrative support to 15 insurance agents.Extensively
communicated with clients regarding insurance benefits and
Procedures for filing claims.Created Excel spreadsheets for all
clients outlining pre-tax and after-tax deductions.Supported
office staff with proactive correspondence management,
document coordination and customer relations
Prepared reports detailing billing actions, flags and other key
information
Respectfully responded to patients, family and external payer
inquiries regarding billing
Served as additional support for front office staff.
Processed all monetary transactions for 6 offices and 6
physicians
Prepared bank deposits, processed refunds, appealed
disputed claims, prepared electronic billing and event driven
statements
Communicated effectively with patients regarding billing
Supported Marketing Department to recruit and educate new
patients