Summary
Overview
Work History
Education
Skills
Software
Interests
Certification
Timeline
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Emily Morris

Emily Morris

Writing, Content Creation, And Research Professional With Sales Experience
Burke,VA

Summary

-Versatile Content Writer and Researcher proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative six-year history of performance.

-Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue.

-Highly adept at training, coaching and mentoring sales and customer service associates for interacting with staff, operations, and public.

-Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Language

Work History

Salesperson

Nordstrom
Tysons Corner, VA
08.2021 - Current


  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Developed and grew leads through repeat business and customer referrals.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Trained and mentored new sales representatives.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Used customer insights to develop innovative sales strategies to increase sales.

Owner

E. A. Morris Media, L.L.C.
Fairfax, VA
04.2017 - Current
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
  • Main publications: The Chamblee Bee, Honeysuckle Roads
  • Provided freelance writing service for The Brookhaven Post
  • Boosted local businesses with social media and written content in Chamblee, Georgia, Atlanta, Georgia, and Northern Virginia
  • Increased customer engagement through social media.
  • Drove cross-functional collaboration with focus on quality service delivery.
  • Cultivated strong corporate image and identity with clear branding.
  • Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
  • Conducted extensive internet research to provide facts and statistics for articles and blogs.
  • Used Microsoft Word, Google Docs to store and share created documents.
  • Proofread and edited posts to prepare for publication.
  • Researched industry-related topics by performing interviews and combing online sources.
  • Developed content for press releases and newsletters to promote products and services.
  • Monitored competitor content to identify areas for improvement in client campaigns.
  • Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Designed creative digital displays used in online advertising for local businesses.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Utilized Instagram, Facebook, and Twitter to promote the businesses, their latest items, and events with excellent photography and well-written posts
  • Used Canva graphic design tools to create standout advertising imagery
  • Spearheaded collaborations with other local businesses to help campaign local business in Old Town
  • Designed and implemented social media strategies to align with business goals.
  • Managed editorial calendars and rescheduled PR events and meetings.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Analyzed and reported social media and online marketing campaign results.


Administrative Assistant and Receptionist

Newmark Grubb Knight Frank
Atlanta, GA
05.2016 - 07.2016
  • Scheduled conferences for internal and external staff members and their guests on the Outlook calendar
  • Ensured availability of Wi-Fi for meetings in 9th-floor conference rooms
  • Arranged catering for conferences
  • Took inventory of office supplies, kitchen supplies, and refreshments for conferences
  • Performed administrative tasks using Microsoft Word and Excel
  • Answered and transferred internal and external calls
  • Greeted brokers, employees, and visitors, offered refreshments and information to visitors, signed for incoming mail, and informed staff members of food and visitor arrivals
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

Ledet Photoshop Bootcamp

Social Media and Marketing

Northern Virginia Community College

M.A - History of Decorative Arts

Corcoran College of Art And Design
Washington, DC
05.2009 - 05.2012

Associates - Partnership

The Smithsonian, Corcoran College of Art and Design
01.2018 - 05.2020

B.A. - Art History, Communication Studies

Hollins University

Skills

Excellent Writing, Research, and Communication Skills

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Software

Word Press, Adobe Photoshop, Canva, Microsoft Word, Adobe Rush, Adobe Creative Suite, Microsoft Office Suite (particularly Word and Excel), YouTube, Facebook, Instagram, LinkedIn, Twitter, Hootsuite, Hubspot, Sprout Social

Interests

Traveling, Cultural Studies, Languages, Music, History, Art, Architecture, Storytelling

Certification

Ledet Photoshop Bootcamp Certification, 2019

Timeline

Salesperson

Nordstrom
08.2021 - Current

Associates - Partnership

The Smithsonian, Corcoran College of Art and Design
01.2018 - 05.2020

Owner

E. A. Morris Media, L.L.C.
04.2017 - Current

Administrative Assistant and Receptionist

Newmark Grubb Knight Frank
05.2016 - 07.2016

M.A - History of Decorative Arts

Corcoran College of Art And Design
05.2009 - 05.2012

Ledet Photoshop Bootcamp

Social Media and Marketing

Northern Virginia Community College

B.A. - Art History, Communication Studies

Hollins University

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Emily MorrisWriting, Content Creation, And Research Professional With Sales Experience