Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

EMILY MOSER

Canton

Summary

Client focused with strong organizational skills and attention to detail. Exhibit authoritative and fair leadership qualities. Friendly and calm demeanor. Excellent communication and customer service skills. Display efficiency and strong time-management skills. Focused on building trust worthy relationships with current cleaning clientele. With the ability to receive criticism and feedback to better service my clientele.

Overview

9
9
years of professional experience

Work History

House Cleaner

Self Employed
05.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.

Shift Manager

Starbucks
06.2018 - 04.2022
  • Developed and maintained effective working relationships with team members, management, and customers
  • Assisted the General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance
  • Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes

Crew

Wendys
06.2016 - 11.2019
  • Quickly connected with each customer to offer assistance and promote products
  • Helped customers find desired items and sizes by closely supporting each person throughout the buying process
  • Satisfied customers every day with fast, friendly, and knowledgeable support for item needs
  • Guided visitors to staff members and business locations with warm, personable approach

Education

Associates - Human and Social Resources

Stark State University
Canton, OH
09.2021

High School Diploma - undefined

Mckinley Senior Highschool
Canton, OH
05.2019

Skills

  • Attention to detail
  • Oversee operations
  • Develop employee knowledge
  • Verbal communication
  • Multitasking
  • People oriented
  • Collaborate cross-functionally
  • Problem-solving
  • Customer relations
  • Time management
  • Adaptability
  • Knowledge of products
  • Ability to work independently
  • Problem solving skills

References

Lisa Wulff- +1 (330) 280-4633

Garrison and Christy Ure- +1 (330) 631-6562

Audrienna Waiden- +1 (234) 207-3706

Timeline

House Cleaner

Self Employed
05.2023 - Current

Shift Manager

Starbucks
06.2018 - 04.2022

Crew

Wendys
06.2016 - 11.2019

Associates - Human and Social Resources

Stark State University

High School Diploma - undefined

Mckinley Senior Highschool

Similar Profiles

CREATE PROFILE
EMILY MOSER