Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Mundo

Wesley Chapel,FL

Summary

Skilled Dental Assistant with 3 years of experience and success providing chair-side assistance to dental hygienists and dentists in fast-paced dental offices. Accurate when preparing equipment and materials for treatment, taking radiographs and educating patients. Clear communicator driven to produce ideal patient outcomes.

Overview

7
7
years of professional experience

Work History

Lead Dental Assistant

Serenity Dental
Wesley Chapel, FL
10.2022 - Current
  • Assisted in the training of new dental assistants by providing guidance on protocols and processes.
  • Provided chairside assistance to dentists during dental procedures.
  • Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
  • Performed administrative tasks such as scheduling appointments and managing patient records.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.

Dental Assistant

Sunshine Smile Designs
Zephyrhills, FL
02.2021 - 09.2022
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Sterilized instruments according to established guidelines and protocols, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Maintained a neat, clean and organized environment throughout the office.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.

Customer Service Coordinator

Procare Transportation & Language Services
Tampa, FL
09.2020 - 02.2021
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Maintained accurate records of customer interactions and transactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Restaurant Hostess

Glory Days Grill
Wesley Chapel, FL
11.2019 - 07.2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Informed kitchen staff of any special orders or dietary restrictions.

Petroleum Supply Specialist

U.S. Army Active Duty
Fort Bliss, TX
07.2017 - 06.2019
  • Ensured compliance with safety regulations and industry standards in all areas of operation.
  • Performed inspections, maintenance service and basic repairs on equipment.
  • Turned valves and started pumps to regulate flows of gases, liquids, slurries, or powdered materials.
  • Monitored and evaluated the inventory levels of petroleum products to ensure adequate supplies.
  • Checked controls and adjusted settings to maintain optimum temperature and pressure.
  • Monitored process indicators, instruments, gauges and meters to detect and report faults.
  • Provided training for personnel on proper methods for storing and handling fuel supplies.

Education

High School Diploma -

Wiregrass Ranch High School
Wesley Chapel, FL
05-2017

Skills

  • Exam room setups
  • Restorative Dentistry
  • Patient Charting
  • Diagnostic Imaging
  • Radiography
  • Fluoride Treatments
  • Team Collaboration
  • Scheduling appointments

Languages

Spanish
Full Professional

Timeline

Lead Dental Assistant

Serenity Dental
10.2022 - Current

Dental Assistant

Sunshine Smile Designs
02.2021 - 09.2022

Customer Service Coordinator

Procare Transportation & Language Services
09.2020 - 02.2021

Restaurant Hostess

Glory Days Grill
11.2019 - 07.2020

Petroleum Supply Specialist

U.S. Army Active Duty
07.2017 - 06.2019

High School Diploma -

Wiregrass Ranch High School

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Emily Mundo