Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Murphy

ARVADA

Summary

Experienced with team leadership, workflow optimization, and customer satisfaction. Utilizes effective communication and organizational skills to ensure seamless operations. Track record of creating positive work environment and consistently meeting service standards.

Overview

2026
2026
years of professional experience

Work History

Barista Shift Lead

Red Silo Coffee Roasters
02.2023 - Current
  • Prepared a variety of espresso-based beverages to meet customer preferences.
  • Maintained cleanliness and organization of workstations and equipment during shifts.
  • Assisted in training new baristas on beverage preparation and customer service standards.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to enhance workflow efficiency during peak hours.
  • Fostered a positive team environment, encouraging open communication among staff members.
  • Monitored inventory levels, restocking supplies to ensure seamless operations.
  • Implemented safety protocols for equipment use and food handling procedures.
  • Resolved customer complaints with empathy and professionalism, restoring customer confidence.
  • Enhanced customer loyalty by consistently delivering personalized beverage recommendations.
  • Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Babysitter

2020 - Current
  • Supervised children, ensuring a safe and engaging environment during playtime and activities.
  • Developed and implemented age-appropriate educational games to enhance learning and creativity.
  • Managed daily schedules, coordinating meals, naps, and activities effectively.
  • Communicated regularly with parents regarding children's progress and behavior.
  • Adapted care strategies to meet individual needs of each child, fostering a supportive atmosphere.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained cleanliness and organization of play areas to promote safety and hygiene standards.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Education

GED -

Homeschooled
Arvada, CO

Skills

  • Barista training
  • Cash handling proficiency
  • Espresso machine operation
  • Cleanliness standards
  • Task delegation
  • Food and beverage service
  • Worker training
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Active listening

Timeline

Barista Shift Lead

Red Silo Coffee Roasters
02.2023 - Current

Babysitter

2020 - Current

GED -

Homeschooled

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